Coordinated Community Response to Domestic Violence (CCR) Wynnum Pilot Project. Is a Coordinated Community Response to Domestic Violence effective? Can it strengthen links between services that respond to people affected by domestic violence?. Presenter: Pauline Eglington - Co-ordinator.
Coordinated Community Response to Domestic Violence (CCR)
Wynnum Pilot Project
Is a Coordinated Community Response to Domestic Violence effective?
Can it strengthen links between services that respond to people affected by domestic violence?
Presenter: Pauline Eglington - Co-ordinator
1994 /1995 Brisbane City Council
1995 / 1996 Forums / Workshops
Family and Community Support
1.To provide a co-ordinated response to people affected by domestic violence in Wynnum, with a specific focus on co-ordination across the justice system.
2.To trial and evaluate a model of a co-ordinated community response which:
1Domestic violence needs to be understood in the political, social, cultural and economic structures and conditions that create unequal power between men and women.
2Domestic violence is about the abuse of unequal power and control.
3Safety of the victim is essential in all procedures.
4It is recognised that domestic violence has a number of contributing factors, but that violence is ultimately a choice. Perpetrators are responsible for the violence.
5There must be consistency of response from all agencies / departments who intersect with the parties and this will be reflected in the protocols.
6The project needs to ensure that all key stakeholders from the diverse parts of the community are included. The stakeholders are those who are involved in the development and management of the project and on whom the project impacts.
7Accountability is required at all levels.
8Appropriate responses are to be devised for perpetrators of abuse.
9Acts of domestic violence that constitute a criminal offence should be dealt with as a criminal offence.
10Evaluation needs to be in place. Ongoing review will ensure flexibility.
Provide administrative assistance to the Project Staff, and data collection and recording.
Provide an appropriate immediate and ongoing response to the perpetrator of the domestic violence.
Provide assessment, monitoring, education and support to the perpetrator in consultation with the victim.
Brisbane City Council
Families Youth & Community Care Qld
Queensland Law Society
Additional Funds and small grants have been received from:
Gaming Machine Community Benefit Fund
Port of Brisbane
Rotary Club of Wynnum Manly
Zonta International Wynnum Redlands
Quota Club Wynnum
Co-ordinator F/TCommenced May 1998
AdministratorP/TCommenced July 1998
Specialist Worker AggrievedF/TCommenced November 1998
Additional positions created due to identified need:
Facilitator - Women’s GroupP/TCommenced June 2000
Project worker to connect with local Indigenous community
P/TCommenced November 2000
Men’s Perpetrator ProgramP/TCommenced Feb 1999 for 12 months Recommenced September 2000
Envisaged response: all domestic violence incidents were reported to the Specialist Worker Aggrieved (SWA) and the Specialist Worker Respondent (SWR) and responded to within the 24 hour period.
Actual Response: Referral are made to the Specialist Worker Aggrieved who only responds when the aggrieved has requested assistance.
Queensland Police Service Wynnum
Community Corrections Wynnum
Magistrates Court Wynnum
Department of Families Wynnum Office
Redlands Domestic Violence Service
WINNAM Aboriginal Corporation Wynnum
RANGE OF STRUCTURES/WORK ENVIRONMENTPolice Perspective: Law EnforcementWork with in Operation and Procedures ManualAdminister Acts of ParliamentCourt Perspective:Aggrieved and RespondentImpartialSafety for all Victims
Range of understandings- workers value and belief systems- structures of Police, Courts (Justice Response - Philosophy), Community Corrections
Developed between the CCR project team and Police Service Wynnum, Wynnum Magistrates Court, Community Corrections Wynnum, Kinections Wynnum, Redland Domestic Violence Service and Centrelink Wynnum.
Officer in Charge
Domestic Violence Liaison Officer (DVLO)
Crisis intervention model
Assistance with Protection Order applications
Information and referral
Part-time response to Perpetrators by Kinections
Police, Community Corrections,
Lack of ability to interface - no accurate picture of response to individuals through the justice system.
Statistics are hard to obtain on Protection Order Applications, Orders and Breaches.
21.5% of Women applicants have previous Domestic Violence Orders (abuse on contact)
Independent EvaluationAn Independent Evaluation has run parallel to the Project and has identified the following
Attendance at the LFG represents a major commitment. Most LFG members expressed:
“Project offers a forum – would not happen without it.
Provides structure for information flow – hit and miss before.
Important for victims to know there is communication between agencies.
Great for accountability.”
The membership of the Steering Committee has identified:
Achievements of the
Difficulties for the
Steering Committee include:
- 63% of women assisted reside in Wynnum
- 6% of women identify as indigenous
13% of women identify from diverse cultural
77% of PO applications are lodged by Aggrieved women
- 19% of PO applications are taken out by Police
72% identified Police as “first contact” agency
Rate of dissatisfaction with “first agency” response down from 7% to 1%
- No unsatisfactory comment since January 2001
- All clients satisfied with service by SWA.
FINDINGS FROM COURT SURVEYS
50% of women had no previous experience
with justice system
100% of women indicated information accurate
90% indicated Police involvement
70% Police Prosecutor assisted
Specific Comments By Women
“The role the SWA played was excellent. It allowed me to know what I could do. This time I was more informed and confident about the process”.
“The SWA was the person who mainly provided information on court proceedings. The Police advised about safe practices such as taping phone calls [evidence for breaches to Protection Orders] and what to do when arriving home”
SUMMARY of COURT FINDINGS
*80% of women appearing at Wynnum Court
are assisted by SWA
*Police and Court present bulk of referrals to
*71% of women assisted by SWA with PO
applications have dependent children
Perpetrator Program auspiced by Kinections
Initial 12 months funding Jan to Dec 1999
(22 hours per week)
Second Program commenced August 2000
(12 hours per week)
Service delivery provided:
- face-to face counselling
- voluntary perpetrator group
- mandated perpetrator group
- community education/training
- establishment of Perpetrator Group
- strong links with local agencies
provision of training to Community
marketing of program/finding suitable men
- linkages with the Indigenous Men’s Group
- provision of one mandated perpetrator group
RESPONSE TO CHILDREN AND YOUNG PEOPLE
CCR have never been funded to respond to Children and Young People
Strategies to respond:
- Dept of Families Area Office involved
training on the effects of domestic violence on children and young people
- training on Child Support Agency and Family Court Process
- awareness raising/information distribution
- facilitate forum to identify gaps in service
- participate in activities - Child Protection Week
- involve children/young people in Domestic Violence Prevention Week
- involvement in school based activities
RESPONSE TO DIVERSE CULTURAL GROUPS
- WINNAM Aboriginal Housing
- Immigrant Women’s Support Service
Training and Related Activities
- cultural awareness
- Indigenous involvement in Staff selection
- Police Liaison Officers involved in LFG
- Active link with Stradbroke Island elders
Indigenous artists/performers in all Domestic Violence Prevention Week Activities
- Joint project / submission writing
Employment of part-time project worker for 6 months has led to:
* establishment of “Mirri Gimpa”
Indigenous Women’s Group
* development of Indigenous specific
CHALLENGES FOR THE CCR
- Lack of Funding for all components of Model
- All funded aspects not operational at same time
- Magistrate Court and Police new IT Systems
- No support/counseling locally for women
- Lack of follow-up for women
- No counseling services for children
- Continuous turnover of police officers
Significant improvement in Police response
protocols developed and implemented
sense of trust between justice systems and community organisations
increase in communication
reported consistency in Police response
utilisation of specialised knowledge of individual agencies within Wynnum
“Could we change our attitude, we should not only see life differently, but life itself would come to be different. Life would undergo a change of appearance because we ourselves had undergone a change of attitude.
By working together, supporting people, providing information I believe that attitudes can be influenced to create a safer environment for women and children.