Beyond an apple a day providing consumer health information at your library
Download
1 / 56

Beyond an Apple a Day: Providing Consumer Health Information at Your Library - PowerPoint PPT Presentation


  • 116 Views
  • Uploaded on

Beyond an Apple a Day: Providing Consumer Health Information at Your Library. National Network of Libraries of Medicine http://nnlm.gov (800) 338-7657. Agenda . History & evolution of consumer health Health information needs of patrons Challenges of providing CH services

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about ' Beyond an Apple a Day: Providing Consumer Health Information at Your Library' - lukas


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
Beyond an apple a day providing consumer health information at your library

Beyond an Apple a Day: Providing Consumer Health Information at Your Library

National Network of Libraries of Medicine

http://nnlm.gov

(800) 338-7657


Agenda
Agenda

  • History & evolution of consumer health

  • Health information needs of patrons

  • Challenges of providing CH services

  • Collection development

  • Consumer health on the internet

  • The reference interview

  • Ethics

  • Outreach

  • Marketing


Consumer health then and now
Consumer Health – then and now…

  • 1972 Patient Bill of Rights

    Realities of Health Care today:

  • Patients are now asked to make decisions about their own disease process.

  • Most patients do not have the tools to make these kinds of decisions

  • Libraries can help!


Evolution of e patients
evolution of e-patients

  • In 2000, 52 million Americans searched the internet for health

  • In 2002, 73 million…

  • In 2006, “Googling for a diagnosis” [BMJ]

  • In 2006, only one quarter of online health seekers said they always or usually check the source and date of health information online!

  • e-patients!


Health literacy
Health Literacy

  • The ability to read, understand and act on health information [Pfizer 2002]

  • The degree to which individuals have the capacity to obtain, process and understand basic health information and services needed to make appropriate health decisions [Healthy People 2010]


What is the strongest predictor of an individual’s health status?

  • Age

  • Income

  • Employment status

  • Educations

  • Literacy skills

  • Racial/ethnic group


Fill in the blanks
Fill in the blanks status?

  • One out of ? American adults reads at the 5th grade level or below, and the average.

    one out of 5

  • American reads at the 8th to 9th grade level, yet most health care materials are written above the ? grade level.

    10th grade


Discussion
Discussion status?

Thoughts on health literacy

and how it impacts

the individual and society?


Why is health literacy so critical
Why is health literacy so critical? status?

  • Essential life skill

  • Public health imperative

  • Essential part of social capital

  • Critical economic issue

    Source: “Navigating Health: The Role of Health Literacy”, Kickbusch


Resources for health literacy
Resources for health literacy status?

  • MedlinePlus – Easy to read

    • easy to read resources and a how to write easy to read page

    • Ask Me 3, Partnership for Clear Health Communication

      • 1. What is my main problem?

      • 2. What do I need to do?

      • 3. Why is it important for me to do this?


Sharing
Sharing status?

  • Take 10 minutes to discuss with a partner or a group, some examples of consumer health questions.

  • We wrap up this activity with a discussion of your examples together as a class.


Challenges of the reference interview in the context of health information
Challenges of the reference interview in the context of health information

  • Not being familiar with the resources

  • Medical terminology

  • Knowing how much to ask

  • Using open ended questions

  • Being aware of body language

  • Not offering personal experiences

  • Others?


The reference interview
The Reference Interview health information

…in the context of health information

  • Be empathetic

  • Be an active listener

  • Use open ended questions

  • Respect privacy / confidentiality

  • Be prepared for emotions

  • Be aware of body language

  • Do not be afraid to refer the patron back to his/her health care provider


Disclaimers caution statements
Disclaimers + caution statements health information

  • “Materials in the Resource Center represent the opinions of the authors and are intended as a complement, not a substitute for the advice of your healthcare providers.”


Ethical guidelines
Ethical Guidelines health information

  • Privacy / Confidentiality

  • Know the limits of your collection

  • Do not interpret medical information

  • Use a disclaimer or caution statement


Planning the service
Planning the service health information

  • Needs assessment

    • DRG’s

    • Leapfrog

    • Health grades

  • Analyze the demographics of your community

    • CDC Faststats

    • Kaiser State Health Facts

    • Public Library Geographic Database



Collection development
Collection Development health information

  • Book lists on CAPHIS

    • UCONN Healthnet

    • Bibel, B. Library Journal


Consumer health on the internet
Consumer Health on the Internet health information

  • The ABC’s of evaluation

    • Accuracy

    • Authority

    • Bias

    • Currency

    • Coverage

    • And, user friendliness


http://medlineplus.gov health information


http://medlineplus.gov/golocal health information


http://nihseniorhealth.gov health information


Nihseniorhealth gov
NIHSeniorHealth.gov health information


http://clinicaltrials.gov health information


http://nccam.nih.gov health information


http://nlm.nih.gov health information


http://dirline.nlm.nih.gov health information



http://gateway.nlm.nih.gov health information


http://cancer.gov health information


http://druginfo.nlm.nih.gov health information


http://dailymed.nlm.nih.gov health information



http://drugdigest.org health information


http://www.patientinform.org/ health information


Questions thus far
Questions thus far? health information


Hands on exercises
Hands on Exercises health information

1) What is cholelithiasis?

2) Find a video for caregiver support of Alzheimer’s Disease.

3) My husband burned his hand on our outdoor grill. He said that he thought he should put butter on it. What is the best thing to do for a minor burn?

4) What is Pyelonephritis and how is it treated?

5) My daughter is attending college in Chicago. She is having headaches and a stuffy nose. Our primary care doctor said she probably is allergic to something. Can you help us find a good allergist in Chicago?


Hands on exercises cont
Hands on Exercises (cont.) health information

6) I heard that black cohosh is good for menopausal symptoms. Is it safe to take? Is there any evidence that it is effective for menopause?

7) What is the ideal blood pressure?

 8) My friend needs to find a nursing home for her father within 10 miles of Burlington, VT.

 9) Are there any current clinical trials for complementary and alternative treatment of fibromyalgia?

10) I read an article in Consumer Reports on Health that said excessive calcium intake from calcium enriched foods (like Calcium enriched OJ) could cause kidney stones. How much calcium is too much?


Break
break health information


Collaboration health information outreach
Collaboration + health informationHealth information outreach


Nn lm funded projects
NN/LM funded projects health information


Potential collaborators
Potential Collaborators health information

Source: City of Somerville


http://caphis.mlanet.org/ health information


http://nnlm.gov/evaluation health information



10 top reasons to market your library
10 top reasons health informationto market your library?

  • Competition for customers

  • Competition for resources

  • Maintain your relevance

  • Stop being taken for granted

  • Promote an updated image

  • Visibility

  • Valuable community resource

  • Rising expectations

  • Survival

  • Beneficial to library image

    Source:

    University of Illinois Current LIS Clips

    http://clips.lis.uiuc.edu/2003_09.html


Marketing
Marketing health information

  • Sharing: Get together in groups of 2 or 3 and come up with a couple of good marketing ideas to share.

  • We will discuss them as a group.


Other ideas
Other ideas: health information

  • Bookmarks, websites, press releases, lecture series, videos in hospital waiting room, screening clinics, health fairs, Information Rx, newsletter, public speaking to community groups, pedometer program, consumer health database searching series.


Informationrx org
InformationRx.org health information


The elevator speech
The Elevator Speech health information

In 15 seconds or less:

  • Who we are?

  • What we do?

  • Why does it matter?

  • Once again, thank you.

    InfoPeople, Building Leadership Skills: Community Engagement, 2007


Questions
QUESTIONS? health information


Reflection
Reflection health information

  • Think of the three most important take home messages from today’s presentation.

  • Think of three people to share this information.


Thank you
Thank you! health information

Contact information:

http://nnlm.gov

(800) 338-7657

Course developed by Michelle Eberle and Terri Ottosen

This project is supported under contract #N01-LM-6-3508 with the NN/LM New England Region and contract # N01-LM-6-3502 with the Southeastern Atlantic Region from the National Library of Medicine.


ad