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Tips on client interaction

Learn how to deal with clients who are indecisive but believe they are always right. This article focuses on the importance of asking questions and getting to know their wants and needs. Avoid making assumptions and instead, listen and ask for their input. Preparation is key in building strong client relationships.

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Tips on client interaction

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  1. Tips on client interaction

  2. Tips on client interaction How to deal with people who don’t know what they want but are still always right

  3. Asking questions

  4. Asking questions More

  5. Asking questions More =

  6. Asking questions More = MORE

  7. Asking questions More = MORE Please don’t stop

  8. Get to know what they want DON’T DO

  9. Get to know what they want DON’T DO “Is this OK?”

  10. Get to know what they want DON’T DO “Is this what you’re looking for?” “Is this OK?”

  11. Get to know what they want DON’T DO “Is this what you’re looking for?” “Is this OK?” “Do you like it?”

  12. Get to know what they want DON’T DO “Is this what you’re looking for?” “How can we improve this?” “Is this OK?” “Do you like it?”

  13. Get to know what they want DON’T DO “Is this what you’re looking for?” “How can we improve this?” “Is this OK?” “Do you like it?” “Do you want us to change something?”

  14. Get to know what they want DON’T DO “Is this what you’re looking for?” “How can we improve this?” “What aspects are you still unsure about?” “Is this OK?” “Do you like it?” “Do you want us to change something?”

  15. Listen more than you explainAsk more than you tellPreparation is key

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