1 / 23

Supporting CHWs and Supervisors in the Workplace

Supporting CHWs and Supervisors in the Workplace. ICEBREAKER Welcome to your album release party. SUPPORT. What is expected of you Understanding the culture of your workplace Role of supervisor Role of a CHW Skills (to support) Activity: Communications activity

lucius
Download Presentation

Supporting CHWs and Supervisors in the Workplace

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Supporting CHWs and Supervisors in the Workplace www.WINnetworkDetroit.org

  2. ICEBREAKERWelcome to your album release party www.WINnetworkDetroit.org

  3. SUPPORT • What is expected of you • Understanding the culture of your workplace • Role of supervisor • Role of a CHW • Skills (to support) • Activity: Communications activity • Motivation: incentives, rewards, accolades, encouragement • Have Fun • Career and Educational Ladders • Tool box (pull from PATH): FOCUSED RECOGNITION/ STRENGTHS exercise; Self Care; Retreats;shared leadership; coaching “if you are not having fun… your doing something wrong”-KDW

  4. WHAT IS EXPECTED OF YOU? Understanding your role and responsibilities www.WINnetworkDetroit.org

  5. WORKPLACE CULTURE In order to be an effective employee. You must understand and effectively operate within the scope of workplace culture! • System policies • System beliefs • System values

  6. ROLE OF SUPERVISOR • Leader • Flexible • Fair • Safe • Knowledge of work load • Coach • Recognizing/capitalizing CHW strengths • Liaison www.WINnetworkDetroit.org

  7. Role of a CNN • Advocate • Confidant • Client centered/community focused • Liaison • Motivator • Recruitment/enrollment • Mentoring • home visitor • Connector • Educator: maternal child health,Health, Goal setting, Skill building • ETC. www.WINnetworkDetroit.org

  8. Communicationsactivity www.WINnetworkDetroit.org

  9. SKILLS What does it take to be and effective leader while motivating your team? • FOCUSED DIALOGUE • COACHING • TIME MANAGEMENT • FLEXIBILITY • MOTIVATOR • FOCUSED RECOGNITION www.WINnetworkDetroit.org

  10. TWO WAY COMMUNICATION LET’S DISCUSS WAYS FOR EFFECTIVE COMMUNICATION *LISTENING *CLEAR CONCISE STATEMENTS *TEACH BACK METHOD *USE “I” INSTEAD OF “YOU” STATEMENTS *BE ACCOUNTABLE www.WINnetworkDetroit.org

  11. WIN Network Goal Statement Working through an unprecedented public-private partnership of Detroit’s major health systems, public health, academic, and community partners, we will tighten the loose net of disconnected medical and social services for women to improve the conditions that lead to infant survival through the first year of life. www.WINnetworkDetroit.org

  12. www.WINnetworkDetroit.org

  13. Three Objectives • 6 CNNs will recruit 1500 African-American women • Healthcare equity training sessions = 500 physicians and providers • Educational and supportive products to promote good health status prior to and during pregnancy www.WINnetworkDetroit.org

  14. Cross-System Training • Task Force members called to the table to develop a training tailored to projected outcomes. • DHWP led 4-week intensive CHW competency training • MPHTC provided computer training, presentation and facilitation skills • St. John Providence offered basics of Parent Infant Partnership model • HFHS modeled healthcare equity training • Other partner organizations also contributed

  15. BRAND EVOLUTION To: From:

  16. www.WINnetworkDetroit.org

  17. Search for a specific topic or event HOME PAGE Click the circles to get more information or follow the navigation above! It’s easy for you to contact us to join or get more information www.WINnetworkDetroit.org

  18. www.WINnetworkDetroit.org

  19. Lessons Learned • Balance competing priorities of contributing organizations • Understanding of CHW role for participating trainers • Depend on the expertise of the team to facilitate training • Relationships should not be with an individual representing an organization but with the organization • CHW should be involved with training • Ongoing review is essential

  20. MiCHWA Members at 2012 APAHA Meeting www.WINnetworkDetroit.org

  21. TOOL BOX • Time management • Focused recognition • General recognition • Closed staff meetings • Flex time • Staff retreats • FUN www.WINnetworkDetroit.org

  22. The difference between a BOSS and a LEADER is the Boss says “GO” and a LEADER says “ Let’s GO!-E.M. Kelly www.WINnetworkDetroit.org

More Related