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Quantitative and Qualitative Evaluation of the Recent Trends in Italian University Library Systems

Quantitative and Qualitative Evaluation of the Recent Trends in Italian University Library Systems. Maurizio di Girolamo – GIM.

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Quantitative and Qualitative Evaluation of the Recent Trends in Italian University Library Systems

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  1. Quantitative and Qualitative Evaluation of the Recent Trends in Italian University Library Systems Maurizio di Girolamo – GIM 8th Northumbria International Conference on Performance Measurement in Libraries and Information Services (PM8, Libraries Plus: Adding Value in the Cultural Community, Florence 17-20 August 2009)

  2. GIM: Interuniversity Group for the Monitoring of Italian University Libraries Aims and activities: to define similar methodologies to measure and evaluate academic library services to adopt a permanent system for assessment of academic library services to encourage the building and further development of library systems within the universities to develop national and international projects of measurement and evaluation of academic library services Beatrice Catinella, Università degli Studi di Padova; Wanna Manca, Università degli Studi di Trento; Paolo Bellini, Università degl i Studi di Perugia; Maurizio di Girolamo, Luisanna Saccenti, Federica De Toffol (plus Ilaria Moroni for the present survey), Università degli Studi Milano Bicocca; Eleonora Giusti, Francesca Landi, Università degli Studi di Firenze; Luca Bardi, Annalisa Mariani, Politecnico di Milano; Danilo Deana, Anna Maria Bellia, Università degli Studi di Milano; Marina Gorreri, Fiammetta Mamoli, Elisabetta Sparacio, Università degli Studi di Parma; Antonio Scolari, Università degli Studi di Pavia; Nunzia Spiccia, Maria Vittoria Savio, Politecnico di Torino; Mirella Mazzucchi, Serena Spinelli, Laura Bertazzoni, Università degli Studi di Bologna

  3. The GIM Surveys • 2002: “Measurement and evaluation of Italian academic library services” project approved by CNVSU • 2006: 2nd edition sponsored by CRUI • Percentage of responses • 2002: 86% • 2006: 92%

  4. The GIM Questionnaires • Two questionnaires were sent out by the Group to each university: • One for data referring to the university library system as a whole • One to collect data referring to individual libraries • Questions were grouped into 6 areas: • Organization of the library system • Facilities and infrastructures • Information provision • Staff • Expenditure • Opening hours, services provided, use of services

  5. The Present Survey (June 2009) • Addressed to University library directors • Combination of quanti-qualitative approaches • Interpretation of trends emerging from GIM's surveys (2002 and 2006) • Past present & future • Stimulation of further analysis and discussion within the librarian community

  6. The questionnaire The areas of the questionnaire: Centralisation/rationalisation & changes Usability and perceived quality Traditional services as stability Digital libraries as innovation Merging libraries as effectiveness Closed questions with 4 grade scale Open questions for further qualitative investigations

  7. Centralisation: GIM trends 2002-2006

  8. Centralisation: the survey 2009

  9. Traditional Services and Stability

  10. Digital Library and Innovation

  11. Printed Journals Expenditure

  12. Efficiency and Continuous Improvement

  13. Perspectives on Expenditure

  14. GIM Libraries clustering

  15. How to cope with the crisis • Competing factors: • Budget reduction • Cost increase of services and bibliographic products • Competition at an internal, external and international level

  16. Each one is unique… Really? Thanks for your attention

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