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Deming's System of Profound Knowledge: Review 2

Explore Deming's System of Profound Knowledge and learn how to apply it to understand the complexity in your improvement project. Aim to promote staff wellbeing and achieve specific goals by March 2017.

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Deming's System of Profound Knowledge: Review 2

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  1. Scottish Improvement Skills System of Profound Knowledge: Review 2

  2. Improvement principles • By the end of this session you will be able to: • apply Deming’s System of Profound Knowledge to help you understand the complexity in your improvement project.

  3. System of Profound Knowledge Deming 2000

  4. Aim: promote staff wellbeing Aim 1 Driver 2 Driver Change ideas Staff complete safety climate survey Promote the physical, mental and emotional wellbeing of staff. By March 2017: (1) reduce staff absences from 5.2% to 4.2% (2) reduce staff related incidents from 140 to 100 per month. Environment Action planning from survey Lean visual management of cupboards, notice boards etc A workplace that is safe for staff Activity Use and location of hand gel dispensers Staff able to focus as required Schedule regular team huddles Leadership training for team leads People Staff engaged in health and wellbeing practices Offer Bereavement support programme for managers

  5. System of Profound Knowledge Deming 2000

  6. System of Profound Knowledge • Which of the 4 components are you finding most challenging in your project right now? Is this reflected in what you’ve included, or in there being gaps? • What would you advise the project team to work on?

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