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Benefits Field Training. Knowing the Benefit Plans is important but only part of the job Believing in the benefit plans is important – understanding the plans is vital. Realize how the benefit plans can impact a person’s quality of life
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Benefits Field Training • Knowing the Benefit Plans is important but only part of the job • Believing in the benefit plans is important – understanding the plans is vital. • Realize how the benefit plans can impact a person’s quality of life • Realize that most employees don’t understand benefits and depend on “guidance” (never give advice!) • Accuracy is important • Use available resources • Internet, intranet, policy letters etc. • You are the face that employee’s associate with for benefits – make sure its positive and credible. 2
Benefits Field Training Statistics • What’s right with the picture on the next slide? • What’s wrong with the picture on the next slide? • How do you play a role in these statistics? • While it may not always be the case, the statistics at your command can be reflective of the job of the Benefits team in your office. • Some benefits are more difficult to communicate • LTC, FSA • What are some ways you communicate benefits? 3