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Brief Description of a Journey Macro Business to Software Solution

Brief Description of a Journey Macro Business to Software Solution. My Role as a Group Level CIO. Drive Business Transformation Next Generation Information Flows Business Process Innovation and Integration Integrated Enterprise Class Applications Integrated I&C Landscape

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Brief Description of a Journey Macro Business to Software Solution

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  1. Brief Description of a Journey Macro Business to Software Solution

  2. My Role as a Group Level CIO Drive Business Transformation Next Generation Information Flows Business Process Innovation and Integration Integrated Enterprise Class Applications Integrated I&C Landscape All in a completely secure end-end environment

  3. Business Environment Challenges Scale Scope Stability

  4. Scale: Worldwide, Siemens is: 6th biggest employer (430,000+) 21st largest company Largest in electrical & electronics sector Global, sophisticated matrix structure Scale: Europe, Siemens is: 8th largest business in Europe 4th largest company in Germany

  5. Scope: Diverse end-end Supply Chains Power Generation Plants & Technology Power Distribution Solutions Traffic Control Systems Complex Medical Equipment Automation Sub Systems Complex Material Handling Systems Computers and related services Telecoms Equipment and Systems

  6. Scope: Diverse end-end Supply Chains Building Automation and Protection Systems Magnets In Vehicle technology / sub-assemblies Mobile Phones Trains and railway infrastructure Light bulbs/illumination technologies Utility Support solutions Domestic Appliances

  7. Stability: Siemens is a Conglomerate We buy Companies We Sell Companies The constant balance is how far we integrate to get synergies without building barriers to subsequent divestment!

  8. So, with all that going on….. How can a solution like Openview help? What is it’s “Boardroom Value” ? Two examples …. “Macro” and “Minor”

  9. Macro Example (Boardroom Value) M&A US GAAP Goodwill … true value or impairment?

  10. Multiple Help Desks Lots of different disconnected tools Varying levels of control of the infrastructure Couldn’t effectively measure/ monitor/ report on SLA Difficult to control and manage increases in scale and costs Siemens Communications first adopter of “end to end Service Management & Delivery solution” Minor Example (One Company in Siemens UK) The Issues………

  11. Rapid deployment Proven quality approach to service delivery Enable effort to be prioritised in line with service impact Enable critical services to be guaranteed Make visible ‘QoS’ in real-time Cost effective Minor Example (One Company in Siemens UK) Our Vendor requirements………

  12. Minor Example (One Company in Siemens UK) • Out-of-the-box functionality, quick implementation • Best technology in class • Integration of operational toolset and service desk • Strong ITIL compliance • Proven methodology to implement key processes in 30 days(APM) • Will help engineer the adoption of best practice process and organisational structures Why did this Company choose the solution ?

  13. Minor Example (One Company in Siemens UK) At the start of a new partnership This is WIP We view this as the start of a journey Where are we …

  14. How will I be measuring the success? Simplicity Flexibility Functionality EBIT

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