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Research Methods in Marketing Syllabus MKT 450 – 0 Section 71 Winter Quarter 2008. Clinical Associate Professor Robert Schieffer E Mail is r-schieffer@kellogg.northwestern.edu Office is Jacobs Center Leverone Hall 489 Phones: 847-491-7109 (office), 847-212-2479 (cell)
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Research Methods in Marketing SyllabusMKT 450 – 0 Section 71Winter Quarter 2008 • Clinical Associate Professor Robert Schieffer • E Mail is r-schieffer@kellogg.northwestern.edu • Office is Jacobs Center Leverone Hall 489 • Phones: 847-491-7109 (office), 847-212-2479 (cell) • Administrative Assistant is Subarna Ranjit • (s-ranjit@kellogg.northwestern.edu) • Office hours are Tuesdays after class, or other times as required and scheduled by students • Note that a Friday night class replaces the Tuesday night class during the last week of the quarter
Research Methods in MarketingSyllabus • Marketing Research is not just about collecting and analyzing data • Marketing Research is about gaining customer insight and making winning Marketing decisions • OBJECTIVE: Course objective is to engage students in a thorough understanding and appreciation of the high impact of Marketing Research on strategic, marketing and product development decisions. The course has a strong focus on the application of Marketing Research tools rather than just the execution of these tools. The course is directed at the user of Marketing Research, rather than the Market Researcher
Research Methods in MarketingSyllabus • A case packet is required, which includes 4 cases and 23 articles • Ten Key Customer Insights, Schieffer, 2005,is the required book • The first recommended text is The Culture Code, Rapaille, 2006, which is an excellent book for understanding how we acquire a silent system of codes as we grow up within a culture, and how these unconscious codes guide our actions and purchase behavior • An additional text resource is Marketing Research Essentials, McDaniel and Gates, Sixth Edition, 2008. Students seeking a good reference for marketing research methods can invest in this text. This text includes SPSS statistical software • EXPECTATIONS: Students are expected to attend all classes and to come prepared to participate in class discussion. Assigned readings, articles, lecture notes and cases should be read prior to class • Pre-requisites: MKTG 430 and DECS 434 or DECS 437 or IEMS 471-2
Research Methods in MarketingSyllabus • Grade calculation: A = 95.0 and above, B = 90.0– 94.9, C = 89.9 and below • All assignments are graded on a 100 point scale • Final grade composition: • Class Participation and Attendance – 10% • Individual assignments – 30% • 20% Individual Depth Interview Individual Assignment • 10% MP3 Player Conjoint Individual Assignment • Team assignments – 60% • 15% Nestle Contadina Pizza Case Team Assignment • 15% Zenith Case Team Assignment • 30% Iridium Case Team Assignment • STUDENT SIGN-IN SHEET: Students are asked to initial the sign-in sheet as they enter the classroom. Should a student forget, an e mail to the professor can have your class attendance recorded
Research Methods in MarketingSyllabus • COURSE STRUCTURE – The course is broadly structured to follow the steps of the marketing research process. • FINAL - There is no final exam in this class. The final assignment is the Iridium case, which is a team assignment due March 19 • TEAMS – Students will organize themselves into teams of 4-5 students and need to notify the professor of the name of their team by the end of the day of the first class. All students are expected to participate fully in the team assignments. Students will evaluate the contributions of fellow team members on the team assignments and grades will reflect these peer evaluations. To avoid unpleasant surprises, students are strongly encouraged to use TeamNet throughout the quarter • NO LAP TOP USE IN CLASS – Please keep your lap top computer closed during class; paper copies of lectures will be distributed before class for note taking purposes
Team Peer Evaluation Impact on Grade of Final Team AssignmentScale Used is 7 = Contributed Greatly to Quality, 1 = Did Not Contribute at All to Quality of AssignmentAdjustment is Made Only if a Student Receives a Rating Below 6 From More Than One Team Member
Research Methods in MarketingSyllabus • COMMUNICATIONS – All lecture notes and assignments will be posted on the Course Blackboard prior to each class. For depth discussions, students are encouraged to meet with the professor in his office rather than in the classroom. • HONOR CODE – All students will abide by the Kellogg Honor Code. It is a violation of the Honor Code to discuss any course assignments with students who have taken the course previously. • SPSS SOFTWARE – Specialized software developed for Marketing Research applications will be demonstrated in this class. Students have four options to access this software: • 1) SPSS Student Version (50 variables limit) is included with the Marketing Research Essentials recommended text, • 2) SPSS can be accessed in the Kellogg Computer Lab, • 3) the SPSS software can be purchased from SPSS for $719 or • 4) a 14 day free trial can be accessed by searching the SPSS web page
