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1. Ragan Management Group E-mail Communication—Getting The Most From Every Message May 31, 2006
3. Clients include:
Ohio State University
Pacific Gas & Electric
4. Overview of e-mail E-mail overload rage is building!
It’s replacing face-to-face communication
People hate it . . . But need it
There’s too much of it
People don’t know how to use the tool
Do it right . . .and people will appreciate it
Don’t have to be a writer . . .but you have to know how to write e-mails
Different than writing something for print