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Web-Based Email Training

Angelica Cruz October 18, 2009. Web-Based Email Training. Needs Assessment. Learners that do not have the skills to use email. There is 10 computers and Laptops and wireless connections are available. Learners will be able to view overhead projector for step by step instructions.

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Web-Based Email Training

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  1. Angelica Cruz October 18, 2009 Web-Based Email Training

  2. Needs Assessment • Learners that do not have the skills to use email. • There is 10 computers and Laptops and wireless connections are available. • Learners will be able to view overhead projector for step by step instructions.

  3. Instructional Goals Instructional goals The learner will develop and achieve emailing skills.

  4. Performance Objectives • Learning and skilling AOL email services. • Learner will email letter and attachment file for fellow classmate. • Learner will open and print letter with attachment.

  5. Assessment of Learning Outcomes • Learning and skilling AOL email services. • Email letter with attachment. • Receive and open email. • Verbal questioning and participation. • Correctly upload and send email with attachment. • Print email with attachment. Turn in. Performance Objective Assessment

  6. Learning Characteristics • There is will 10 – 15 students and they have no prior experience in using email. • Learners will need to have some computer and internet skills. • Learners are all female ages between 31-65.

  7. Learning Context • Instructional environment is in a computer lab set up with 10 computers but wireless connections are available for laptops. • Instructor has a projector screen set up so learners can follow step by step instructions if needed. • Printers are also set up and ready to perform last assessment task.

  8. Instructional Strategies • Introduction- Introduce the AOL ( American Online ) email services and web mail page. • 1. Give tour of the web mail page. •   A. showing them where the command tabs are •   B. showing them where folders are •   C. showing where the font tabs are •   D. showing them where the insert address and subject areas are. •    Exercise Quiz (Find area stated) • 2. Emailing a Letter •   A. insert email address properly •   B. insert a subject •   C. inserting typing letter •   D. how to change font, sizing, color •      Exercise Quiz ( type out letter with different fonts and colors ) • 3. Attaching a file •   A. properly click on attach command •   B. Finding folder where desired file is located. •   C. Opening folder to be attached to email •   D. checking to see if file has been properly attached •   E. Uploaded attachment is sent. •     Exercise Quiz ( attach a file ) • 4. Folders •   A. Saving to drafts •   B. Retrieving old emails •   C. Retrieving sent emails •   D. Spam •   E. Recently Deleted (restore and trash out ) •    Exercise Quiz (retrieve a old email) • 5. Sending a complete email with attachment •   A. insert email address and subject •   B. typing out letter using font commands •   C. locating file and attaching it to email •   D. upload and send attached email •  Exercise Quiz ( send each other attached emails ) • Conclusion • Turn in print email with attachment from group member • Summary • Hands on and visual training enhance step by step instruction. After this web based instructional training and group exercises will • enhance their motivation and emailing one another should be a goal reached to help with the groups organization skills.

  9. Training Module Blueprint

  10. Formative Evaluation • Small Group Evaluation • Feedback in a group talk will be answering questions and concerns. • Peer Evaluation • Feedback from peers with experience will inform me of any problems or concerns in the instructional training.

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