Product Change Notification. - An overview for TE Connectivity customers. What is PCN?
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Product Change Notification
- An overview for TE Connectivity customers
What is PCN?
Product Change Notification is the process by which TE Connectivity notifies its customers about the impending changes to existing parts/documents. The PCN is also the mechanism by which customers with Agreements are notified to solicit their “approval”.
What triggers a PCN?
Part being modified (part revision change) – automated
Part being discontinued - automated
Manufacturing location of a part is changed – manual
Customer Drawing is being revised – automated
Class 1 document (non EC controlled docs) is being revised – manual
RoHS alternates – manual
Data warehouse (TED)
PCN offline (batch)
(Product & Document
To get the PCN from ecommerce directly, the customer must be registered at the ecommerce web site of TE Connectivity.
This is a two step process
Customer has to click on the register link when he/she visits www.tycoelectronics.com for the first time. This step will cover the following processes:
Secure Access:The customer requests the required security on TE Connectivity eCommerce web site. This is subject to approval from an SE or the Customer’s Company Security Administrator.
Once the SE approves the access, the customer can use the “Product Change Notification” feature on the TE Connectivity Ecommerce web site.
Customers can perform the following activities at TE Connectivity Web Site.
For creating the part number subscriptions , customer have to request the Sales Engineer create a PCN account on their behalf. Customers cannot enter these subscriptions directly.
Option to receive email notification
Required: From Date or PCN Number (wildcards supported)
Optional: To Date (default is current Date) and/or Product Info and/or Customer Info
The “Accounts Impacted” column in below screen, shows count of all the customer accounts which have been impacted for the customer.
Link to Customer PCN
Link to Part/Doc detail
How does the Customer get notified?An email is sent to customer at the end of the day , which lists all the PCN’s which have impacted that customers based on his sales history, customer agreement or part number subscriptions. Summery information for each PCN is provided. Customer can click on the customer name in the “Affected Customers” section which opens up the PCN form.
Sample Email Summary
Link to the Customer PCN
Link to the Customer PCN