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Lesson 2 Introductions & Greeting Activity

Lesson 2 Introductions & Greeting Activity. BUSINESS ENGLISH CONVERSATION & LISTENING INSTRUCTOR: CINDY LEE, PHD. Receiving a Foreign Guest Instructions. With the following activities, you will practice business conversation in a bit more complicated context.

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Lesson 2 Introductions & Greeting Activity

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  1. Lesson 2Introductions & Greeting Activity BUSINESS ENGLISH CONVERSATION & LISTENING INSTRUCTOR: CINDY LEE, PHD

  2. Receiving a Foreign Guest Instructions • With the following activities, you will practice business conversation in a bit more complicated context. • The way of introducing and greeting a business partner is the same with what you do in the earlier practices. • The activities will help you further develop your ability of receiving foreign guests in business communication context.

  3. Receiving a Guest • Study the following procedure of Receiving a Guest: • Picking up the guest at the airport/hotel or in the reception area: • Introducing yourself and greeting • Checking the guest’s needs before leaving • Giving directions to the guest • Arriving at the office: • Inviting the guest to have a seat • Offering drinks • Advising the following schedule • Introducing the guest to other colleagues

  4. Situation 1 - Instructions • Form a group of three to do this exercise. Students A, B, C play the roles of Sales Representative, Client and Colleague. • XYZ company’s Sales Representative (Student A) picks up a foreign Client (Student B) at the airport to the office. • After arriving the office, the Representative invites the Client to sit and offers drinks. • Then, he/she explains that the meeting will take place in 10 minutes and the Marketing Director will join the meeting. • Then, the Client is introduced to the Sales Representative’s colleague (Student C) from Production Department. This colleague will also attend the meeting for his technical expertise and advices. • End: It’s about time for the meeting. The Representative leads everyone to the conference room.

  5. Situation 2 - Instructions • Form a group of three to do this exercise. Students A, B, C play the roles of Assistant, Guest and Manager. • An Assistant (Student A) of XYZ Company receives a foreign Guest (Student B) from ABC Company in the reception area and leads the Guest to the office. • The Assistant invites the guest to sit and offers drinks. • Then, the Assistant explains that the Manager is answering an international phone call and will come in to join them very soon. • Later, the Manager meets the Guest. They talked on the phone twice but have never seen each other in person. They introduce themselves and greet each other. • End: It’s about time for the meeting. The Assistant leads everyone to the conference room.

  6. End DO YOU HAVE ANY QUESTIONS?

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