1 / 10

Size Matters

Size Matters. CWLA CONFERENCE February 24, 2004. Introduction. Karen L. K. Valentine Staff Representative Delaware Public Employees Union, AFSCME, Council 81 302 323-2121. MANAGEABLE CASELOADS.

london
Download Presentation

Size Matters

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Size Matters CWLA CONFERENCE February 24, 2004

  2. Introduction • Karen L. K. Valentine • Staff Representative • Delaware Public Employees Union, AFSCME, Council 81 • 302 323-2121

  3. MANAGEABLE CASELOADS • LEGISLATION Needed because it provides oversight, allows for additional hiring, holds people accountable • LOWER TURNOVER RATES Maintain experienced staff by lowering turnover rates • ACCOUNTABILITY All levels of employees need to be accountable not just the worker • VIGILANCE • Need to constantly monitor caseloads as well as the workplace environment while looking for solutions which are ever evolving • EMPLOYEE INVOLVEMENT Employees involvement increases morale, gives employees a buy-in and often employees know best what works. • COALITIONS All interested parties need to join together

  4. LEGISLATIONWhat it does and why it is necessary • CWLA recommended standards + 2 (average not individualized) • Annual adjustment of positions • Provides for oversight • Accountability which leads to seeking new and innovative ideas.

  5. REDUCE EMPLOYEE TURNOVERLow turnover of staff is a significant factor in maintaining smaller caseloadsIdeas for reducing turnover: • Career ladders/promotional opportunities • Flexible/Alternative work schedules • Over-hires • Staffing for 24 hour service – no on call duty • Intensive Training

  6. REDUCE EMPLOYEE TURNOVERLow turnover of staff is a significant factor in maintaining smaller caseloadsIdeas for reducing turnover: • Well equipped workers • Adequate support staff/Assistants • Labor/Management Meetings • Streamline/Reduce Paperwork

  7. VIGILANCE • Constant monitoring is necessary as regulations, budgets and other trends impact caseloads • Seek new ideas • Never say never

  8. EMPLOYEE INVOLVEMENT • Employee involvement increases morale and buy-in • Employees often have good solutions • Create forums for input such as LMC, quality circles, lunches etc.

  9. What This Means • Creating legislation, taking steps to reduce turnover, involving employees and being vigilant will lead to reduced caseloads. • Increases service to the families and children.

  10. WISH LIST • CWLA standards • Career growth for assistants and support staff. • Reduction of duplicate tasks. • Improving equipment • Hazardous duty recognition • Excellent Resource: www.afscme.org

More Related