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Size Matters. CWLA CONFERENCE February 24, 2004. Introduction. Karen L. K. Valentine Staff Representative Delaware Public Employees Union, AFSCME, Council 81 302 323-2121. MANAGEABLE CASELOADS.

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size matters

Size Matters

CWLA CONFERENCE

February 24, 2004

introduction
Introduction
  • Karen L. K. Valentine
  • Staff Representative
  • Delaware Public Employees Union, AFSCME, Council 81
  • 302 323-2121
manageable caseloads
MANAGEABLE CASELOADS
  • LEGISLATION Needed because it provides oversight, allows for additional hiring, holds people accountable
  • LOWER TURNOVER RATES

Maintain experienced staff by lowering turnover rates

  • ACCOUNTABILITY

All levels of employees need to be accountable not just the worker

  • VIGILANCE
  • Need to constantly monitor caseloads as well as the workplace environment while looking for solutions which are ever evolving
  • EMPLOYEE INVOLVEMENT Employees involvement increases morale, gives employees a buy-in and often employees know best what works.
  • COALITIONS All interested parties need to join together
legislation what it does and why it is necessary
LEGISLATIONWhat it does and why it is necessary
  • CWLA recommended standards + 2 (average not individualized)
  • Annual adjustment of positions
  • Provides for oversight
  • Accountability which leads to seeking new and innovative ideas.
slide5
REDUCE EMPLOYEE TURNOVERLow turnover of staff is a significant factor in maintaining smaller caseloadsIdeas for reducing turnover:
  • Career ladders/promotional opportunities
  • Flexible/Alternative work schedules
  • Over-hires
  • Staffing for 24 hour service – no on call duty
  • Intensive Training
slide6
REDUCE EMPLOYEE TURNOVERLow turnover of staff is a significant factor in maintaining smaller caseloadsIdeas for reducing turnover:
  • Well equipped workers
  • Adequate support staff/Assistants
  • Labor/Management Meetings
  • Streamline/Reduce Paperwork
vigilance
VIGILANCE
  • Constant monitoring is necessary as regulations, budgets and other trends impact caseloads
  • Seek new ideas
  • Never say never
employee involvement
EMPLOYEE INVOLVEMENT
  • Employee involvement increases morale and buy-in
  • Employees often have good solutions
  • Create forums for input

such as LMC, quality circles, lunches etc.

what this means
What This Means
  • Creating legislation, taking steps to reduce turnover, involving employees and being vigilant will lead to reduced caseloads.
  • Increases service to the families and children.
wish list
WISH LIST
  • CWLA standards
  • Career growth for assistants and support staff.
  • Reduction of duplicate tasks.
  • Improving equipment
  • Hazardous duty recognition
  • Excellent Resource: www.afscme.org
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