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FixIT Crew. Project Team: Michael Jacoby | Toni Mcpherson | Beverly Medina Project Sponsor: Long J. Silvers Sr. Business Problems. The business is having trouble with work order assignment and specific communication regarding the work order.

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Presentation Transcript
Fixit crew

FixIT Crew

Project Team:

Michael Jacoby | Toni Mcpherson | Beverly Medina

Project Sponsor:

Long J. Silvers Sr


Business problems
Business Problems

  • The business is having trouble with work order assignment and specific communication regarding the work order.

  • A tracking system would also be beneficial to track productivity


Proposed solution
Proposed Solution

  • Build a work order system that automatically assigns the work order to a technician based on the user’s input of which department they work in.

  • Have a system that will produce reports that show how many work orders technicians have been assigned and the outcomes of the completed work orders.


Work order inputs
Work Order Inputs

  • Name of Requestor

  • Department that Requestor works in

  • Classification of Issue (PC, Software, Printer, etc.)

  • Date of Input

  • Email Address of Requestor

  • Technician Comments


Work order outputs
Work Order Outputs

  • Possible parts needed to complete work order

  • If the issue was able to be resolved

  • Which technician has been assigned to the work order

  • The date the work order was completed



Q a comments

Q & A out work order| Comments

Bring it


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