THE UNIVERSITY OF QUEENSLAND
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THE UNIVERSITY OF QUEENSLAND. Welcome to Student Administration and Academic Administration Helen Morahan Philip Taylor 1 April 2009. Objectives. Complement UQ and local induction programs Promote understanding of our roles and functions

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The university of queensland

THE UNIVERSITY OF QUEENSLAND

Welcome to Student Administration and Academic Administration

Helen Morahan

Philip Taylor

1 April 2009


Objectives

Objectives

  • Complement UQ and local induction programs

  • Promote understanding of our roles and functions

  • Improve understanding of who to contact with an enquiry/issue


Overview

Overview

  • Organisational context

  • Key areas, roles and contacts

  • UQ framework and other resources

  • Key dates

  • Keeping informed


Organisational context

Organisational context

Linda Bird

Academic Registrar

Maureen Bowen

Karen Wheeler

Director,

Director,

Student Administration

Academic Administration

Helen Morahan

Philip Taylor

Senior Manager,

Senior Manager,

Student Administration

Academic Administration


Senior managers

Senior Managers

  • Broad direction to area managers

  • Business process reviews

  • Risk management

  • Develop initiatives

  • Quality assurance


Senior managers cont d

Senior Managers (cont’d)

  • Provide advice on UQ Rules & policy

  • Implement policy directives

  • Committee support & representation


Student administration

Student Administration


Admissions

Admissions

Manager – Mina Singh

  • Administer UQ’s Admission Rules for undergraduate QTAC applications

  • Manage domestic undergraduate admissions and domestic postgraduate enquiries

  • Request info for publication

  • Distribute application/offer statistics

  • Advice and consultation


Examinations

Examinations

Manager – Teresa Charlton

  • Provide central services and support for conduct of examinations across all campuses

  • Manage exam timetable

  • Provide consultation and advice


Graduations

Graduations

Acting Graduations Officer – Mark Campbell

  • Manage administrative aspects of graduations

  • Manage process for Faculty and School staff to confirm eligibility to graduate

  • Manage staff access to Graduation System

  • Provide staff training


Si net functional group

SI-net Functional Group

Manager – Andrew Jell

  • Provide user support/training

  • Implement additional system functionality

  • Maintain existing functionality

  • Schedule and run processes e.g. QTAC upload, mass term activation

  • Configure system data, e.g. security


Student centre

Student Centre

Manager – Kenneth Aberdeen

  • “One stop shop” – all student enquiries

  • Face to face and phone contact

  • Student payments (max $50 cash)

  • Produce academic records

  • Issue ID cards – Gatton and Ipswich

  • Coordinate Orientation Week


Student fees

Student Fees

Manager – Narelle Larney

  • Administer HECS-HELP and FEE-Help schemes

  • Provide specialist advice about fees

  • Provide fee information for publications & systems

  • Manage fee enquiries

  • Process student fee remission and refunds

  • Manage student fee payment variations

  • Produce manual student fees invoices as required


Academic administration

AcademicAdministration


Academic facilities

Academic Facilities

Manager – Anthony Zgrajewski

  • Timetabling/room bookings

  • Refurbishment central teaching spaces

  • UQ CENTRA

  • Teaching & Learning Space Committee

  • Secretary Discipline Board

  • BWC room bookings


Program information

Program Information

Coordinator –Peter Brady

  • Program approval

  • Handbooks (print and web versions)

  • Yearbook

  • UQ Prospectuses

  • Australian Graduate Survey


Records and archives management services

Records and Archives Management Services

Manager – Ann Robinson

  • Recordkeeping advice across UQ

  • Archives

  • Student files, Staff files

  • Administrative files (Finance, Legal, Committees)

  • Disposal of records (Legislative compliance)

  • HUPP


Secretariat services

Secretariat Services

Coordinator – Rebecca (Bec) MacBean

  • Secretarial support for Academic Board and Senate Committees

  • Teaching Awards

  • School & Centre reviews

  • Elections: Senate, Academic Board, others

  • Copying and Office Services


Points of contact

Points of contact

  • General enquiries

  • Escalating issues

  • Faculty contacts

  • Delegation statements


Uq framework rules

UQ Framework - Rules

  • General Award Rules

  • Admission Rules

  • Enrolment and Academic Progression Rules

  • Fee Rules

  • Statute 4


Uq framework policy

UQ Framework - Policy

  • Handbook of University Policies and Procedures (HUPP)

    www.uq.edu.au/hupp

    • Section1, University Organisation and Governance

      (including 1.60.2 Privacy Management Policy)

    • Section 3, Teaching and Learning

    • Section 4, Research and Postgraduate Studies


Other resources

Other Resources

  • Programs and Courses website

  • mySI-net

    www.sinet.uq.edu.au

  • myAdvisor – authoritative source

    www.uq.edu.au/myadvisor/

  • MIS Reportal


The university of queensland

SASD Web site

  • SASD Web site

    http://www.uq.edu.au/sasd

  • Seminars

  • SASD Newsletter

  • Business Process Calendar


Key dates

Key Dates

  • Business process calendar

  • Business cycles

  • Deadlines (some legislative)

  • Planning


Keeping informed

Keeping informed

  • Student Administration Managers Committee (SAMC)

  • Electronic newsletters

    • SASD bulletin (email [email protected] to subscribe)

  • SASD seminar series

    www.uq.edu.au/sasd/index.html

  • Debriefs

  • Academic Board and Senate websites

  • Other networks


Top 5 hints

Top 5 Hints

  • Check the framework – statutes, rules, policies, internal procedures

  • Central records

  • Communication channels

  • Network

  • Provide feedback


  • Login