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THE UNIVERSITY OF QUEENSLAND. Welcome to Student Administration and Academic Administration Helen Morahan Philip Taylor 1 April 2009. Objectives. Complement UQ and local induction programs Promote understanding of our roles and functions

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slide1

THE UNIVERSITY OF QUEENSLAND

Welcome to Student Administration and Academic Administration

Helen Morahan

Philip Taylor

1 April 2009

objectives
Objectives
  • Complement UQ and local induction programs
  • Promote understanding of our roles and functions
  • Improve understanding of who to contact with an enquiry/issue
overview
Overview
  • Organisational context
  • Key areas, roles and contacts
  • UQ framework and other resources
  • Key dates
  • Keeping informed
organisational context
Organisational context

Linda Bird

Academic Registrar

Maureen Bowen

Karen Wheeler

Director,

Director,

Student Administration

Academic Administration

Helen Morahan

Philip Taylor

Senior Manager,

Senior Manager,

Student Administration

Academic Administration

senior managers
Senior Managers
  • Broad direction to area managers
  • Business process reviews
  • Risk management
  • Develop initiatives
  • Quality assurance
senior managers cont d
Senior Managers (cont’d)
  • Provide advice on UQ Rules & policy
  • Implement policy directives
  • Committee support & representation
admissions
Admissions

Manager – Mina Singh

  • Administer UQ’s Admission Rules for undergraduate QTAC applications
  • Manage domestic undergraduate admissions and domestic postgraduate enquiries
  • Request info for publication
  • Distribute application/offer statistics
  • Advice and consultation
examinations
Examinations

Manager – Teresa Charlton

  • Provide central services and support for conduct of examinations across all campuses
  • Manage exam timetable
  • Provide consultation and advice
graduations
Graduations

Acting Graduations Officer – Mark Campbell

  • Manage administrative aspects of graduations
  • Manage process for Faculty and School staff to confirm eligibility to graduate
  • Manage staff access to Graduation System
  • Provide staff training
si net functional group
SI-net Functional Group

Manager – Andrew Jell

  • Provide user support/training
  • Implement additional system functionality
  • Maintain existing functionality
  • Schedule and run processes e.g. QTAC upload, mass term activation
  • Configure system data, e.g. security
student centre
Student Centre

Manager – Kenneth Aberdeen

  • “One stop shop” – all student enquiries
  • Face to face and phone contact
  • Student payments (max $50 cash)
  • Produce academic records
  • Issue ID cards – Gatton and Ipswich
  • Coordinate Orientation Week
student fees
Student Fees

Manager – Narelle Larney

  • Administer HECS-HELP and FEE-Help schemes
  • Provide specialist advice about fees
  • Provide fee information for publications & systems
  • Manage fee enquiries
  • Process student fee remission and refunds
  • Manage student fee payment variations
  • Produce manual student fees invoices as required
academic facilities
Academic Facilities

Manager – Anthony Zgrajewski

  • Timetabling/room bookings
  • Refurbishment central teaching spaces
  • UQ CENTRA
  • Teaching & Learning Space Committee
  • Secretary Discipline Board
  • BWC room bookings
program information
Program Information

Coordinator –Peter Brady

  • Program approval
  • Handbooks (print and web versions)
  • Yearbook
  • UQ Prospectuses
  • Australian Graduate Survey
records and archives management services
Records and Archives Management Services

Manager – Ann Robinson

  • Recordkeeping advice across UQ
  • Archives
  • Student files, Staff files
  • Administrative files (Finance, Legal, Committees)
  • Disposal of records (Legislative compliance)
  • HUPP
secretariat services
Secretariat Services

Coordinator – Rebecca (Bec) MacBean

  • Secretarial support for Academic Board and Senate Committees
  • Teaching Awards
  • School & Centre reviews
  • Elections: Senate, Academic Board, others
  • Copying and Office Services
points of contact
Points of contact
  • General enquiries
  • Escalating issues
  • Faculty contacts
  • Delegation statements
uq framework rules
UQ Framework - Rules
  • General Award Rules
  • Admission Rules
  • Enrolment and Academic Progression Rules
  • Fee Rules
  • Statute 4
uq framework policy
UQ Framework - Policy
  • Handbook of University Policies and Procedures (HUPP)

www.uq.edu.au/hupp

    • Section1, University Organisation and Governance

(including 1.60.2 Privacy Management Policy)

    • Section 3, Teaching and Learning
    • Section 4, Research and Postgraduate Studies
other resources
Other Resources
  • Programs and Courses website
  • mySI-net

www.sinet.uq.edu.au

  • myAdvisor – authoritative source

www.uq.edu.au/myadvisor/

  • MIS Reportal
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SASD Web site

  • SASD Web site

http://www.uq.edu.au/sasd

  • Seminars
  • SASD Newsletter
  • Business Process Calendar
key dates
Key Dates
  • Business process calendar
  • Business cycles
  • Deadlines (some legislative)
  • Planning
keeping informed
Keeping informed
  • Student Administration Managers Committee (SAMC)
  • Electronic newsletters
  • SASD seminar series

www.uq.edu.au/sasd/index.html

  • Debriefs
  • Academic Board and Senate websites
  • Other networks
top 5 hints
Top 5 Hints
  • Check the framework – statutes, rules, policies, internal procedures
  • Central records
  • Communication channels
  • Network
  • Provide feedback
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