ASERL Resource Sharing Best Practices Survey: Rethinking Resource Sharing Checklist Section

1. ASERL Resource Sharing Best Practices Survey: Rethinking Resource Sharing Checklist Section Fall 2010

2. The RRS Checklist • Product of Rethinking Resource Sharing (RRS) Project: http://rethinkingresourcesharing.org • Affiliated with ALA’s RUSA/STARS • Measurable list of RRS best practices • Promote and Educate

3. Results Overview • Survey conducted July & August 2010 • 31 of 38 ASERL libraries responded (82%) • Sixteen scored 80% or above – achieving “RUSA STARS” rating. • Five others scored between 75% - 79% • Updated RRS Checklist & website to be released by RUSA/STARS Committee soon.

4. 100% participation • Borrowing library uses ILL management software to submit requests • Library’s lending policies are up to date with current information, including contact information and posted within the resource sharing systems utilized • Library’s holdings are discoverable in www.worldcat.org • Library utilizes Open URL • Library utilizes Open URL resolvers • Library provides an online request form • Library’s borrowing policies and procedures are posted for users • Library staff is aware of the sharing permissions of the licensed content at the library • Library participates in reciprocal agreements with other library (e.g. LVIS or regional groups)

5. “All But One” participation • Library processes user requests within 2 business days • Library provides online status of requests for users 24/7 • Library generally responds to/updates lending and borrowing transactions within 24 hours • Library’s electronic collections holdings are up to date in the local catalog • Library utilizes federated search tool for cross-collection searching by users • Borrowing library sends request to libraries outside of home country • Lending library loans new items • Library allows for remote (online or phone) renewals of materials • Library uses OCLC IFM to manage fee transactions • Library does not charge its library cardholders for basic ILL service

6. “All But Two” Participation • Library accepts fax or email requests from other libraries • Library participates in local or regional courier services whenever possible to deliver materials • Library provides links to digitized collections in the local integrated library system (ILS) • Library loans non-returnable items to libraries outside of home country • Library acquires copies of locally created dissertations to circulate/share • Library loans microforms

7. Least common activities

8. Next Steps • Recognize those who achieved “STARS” level • Review upcoming revisions to RUSA survey • Foster discussions about best practices, who-does-what-and-why • Identify areas for easy improvements and allow libraries to re-take survey as desired • Webinars on emerging issues, e.g., convergence of ILL & Acquisitions, new tools for staff & users, etc.

9. What Else? What do you want ASERL’s resource sharing group to do? What should it look like? Are the other resource sharing groups that we want to emulate? Are there other ASERL initiatives that have a resource sharing component?