IS THE CONSUMER REALLY A KING TODAY ?
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IS THE CONSUMER REALLY A KING TODAY ? Organised by CONSUMER ASSOCIATION OF INDIA CHENNAI 16th & 17 th March, 2012. LAW AND CONSUMERS – IMPACT OF VARIOUS CONSUMER LAWS ON THE COSUMERS IN THE COUNTRY Dato Dr.Sothi Rachagan N.L.Rajah Shirish Deshpande S.Martin. FOOD.

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IS THE CONSUMER REALLY A KING TODAY ? Organised by CONSUMER ASSOCIATION OF INDIA CHENNAI

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Is the consumer really a king today organised by consumer association of india chennai

IS THE CONSUMER REALLY A KING TODAY ?

Organised by

CONSUMER ASSOCIATION OF INDIA

CHENNAI

16th & 17th March, 2012


Is the consumer really a king today organised by consumer association of india chennai

LAW AND CONSUMERS – IMPACT OF VARIOUS CONSUMER LAWS ON THE COSUMERS IN THE COUNTRYDato Dr.Sothi RachaganN.L.RajahShirish DeshpandeS.Martin


Is the consumer really a king today organised by consumer association of india chennai

FOOD

  • CONTAMINATED WITH CHEMICALS PESTICIDES AND FERTILIZERS.

  • ADULTERATED FOOD

  • JUNK FOOD

  • COLORING AGENTS

  • GENETICALLY MODIFIED FOOD


The prevention of food adulteration act the food safety and standards act

The prevention of Food Adulteration ActThe Food Safety and Standards Act


Medicines

MEDICINES

  • SELF MEDICATION

  • COMBINATION DRUGS

  • UNETHICAL MARKETING PRACTICES

  • ADULTERATED / SUB-STANDARD DRUGS

  • TONICS/COUGH SYRUPS

  • IRRATIONAL DRUGS

  • DRUG TRIALS


Is the consumer really a king today organised by consumer association of india chennai

  • BABY FOOD

  • TONICS

  • HEALTH DRINKS


Cosmetics

COSMETICS

  • UNETHICAL MARKETING.

  • FALSE CLAIMS


Drugs and cosmetics act drugs and magic remedies objectionable advertisements act

DRUGS AND COSMETICS ACTDRUGS AND MAGIC REMEDIES (OBJECTIONABLE ADVERTISEMENTS) ACT


Dangerous toys

DANGEROUS TOYS

  • Toys made of toxic chemicals

  • Toys with sharp edges

  • Toys dangerous of causing injury

  • Toys having cords and strings,

  • Toys with strangulation hazard

  • Toys with choking hazard

  • Toys with small parts

  • Toys with loud noise

  • Toys with lead and cadmium based paints


Toy trade

TOY TRADE

  • Organised Sector

    1 Billion dollars.

  • Unorganised Sector

    1.5 Billion dollars.

  • Chinese toy alone account for Rs.240.63 crores.


Is the consumer really a king today organised by consumer association of india chennai

  • Almost all countries have some form of regulations to prohibit unsafe toy entering into the market.

  • There is also International Code ISO 8124 in this regard.

  • Even South Africa and Thailand has mandatory toy safety standards.

  • But we have no law


Is the consumer really a king today organised by consumer association of india chennai

  • ENVIRONMENTAL PROTECTION ACT

  • BIO-MEDICAL WASTE MANAGEMENT RULES


Constitution of india

CONSTITUTION OF INDIA

  • Article 21 - Right to Life

    Includes right to heath and protection against any harm

  • Article 39 - The health and strength of the tender age of children are not abused.The childhood and youth are protected against exploitation

  • Article 47 - Duty of the state to raise the standard of living and to improve public health.


Mostly voluntary certification

MOSTLY VOLUNTARY CERTIFICATION

  • BUREAU OF INDIAN STANDARDS – ISI

  • HALLMARK

  • SILKMARK

  • AGMARK


The consumer protection act 1986

THE CONSUMER PROTECTION ACT1986

  • RETIRED PEOPLE’S REHABILITATION CENTRE

  • EXTENTION OF CIVIL COURT

  • NO CONSUMER PERSPECTIVE


What is the present status of consumers

What is the present Status of Consumers ?

  • Are they respected ?

  • Are Consumer laws enforced ?


Need united action

NEED UNITED ACTION


Is the consumer really a king today organised by consumer association of india chennai

LET US MAKE THE CONSUMER A KING

Thank you


Is the consumer really a king today organised by consumer association of india chennai

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