Field engineering north and south update on organisational changes
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Field Engineering North and South Update on organisational changes. Paul Holl and Mick Bourne 15 June 2011 1600. Agenda. The next stage of our transformation New organisation charts The regional changes Benefits Impact to individuals Next steps Q&A.

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Field engineering north and south update on organisational changes

Field Engineering North and South Update on organisational changes

Paul Holl and Mick Bourne

15 June 2011

1600


Agenda

Agenda

  • The next stage of our transformation

  • New organisation charts

  • The regional changes

  • Benefits

  • Impact to individuals

  • Next steps

  • Q&A


The next stage of our transformation

The next stage of our transformation


New organisational structure from 4 july

New organisational structure from 4 July


New regional structure

New regional structure

Scotland,

Mal Cowie

Outer London

Steve Dibley (temp)

Inner London, Carl Moorhouse


New regional structure1

New regional structure

North East, Carol Baxter

North West, TBC

Midlands,

Mick Bourne

Wales and West Midlands,

Bob Teagle

NHC,

Ian Blackburn

South West, Malcolm Leonard

SHC,

Paul Hendy (temp)


Benefits

Benefits

  • There are many benefits to integrating at a regional level, including:

  • Placing all work into the same region, with a common approach to work allocation, means we can make better use of our combined resources.

  • We can properly review the time we spend traveling across a region because of localised skills shortages, and then train more people with those skills to reduce unnecessary travel time.

  • Whilst engineers will continue to do the same work as they are currently doing, what this new organisation gives us is the opportunity to skill at base level in the power and build space. This will ultimately help with peaks / troughs of work and vice versa.

  • We will have one system to manage all our customers’ work, giving us full visibility of those customer demands and meaning we can manage our own resources more effectively.


Impact to individuals

Impact to individuals

  • We want to have consistent ratios of team members to FLMs across all of the regions

  • This will mean some small reductions to FLM numbers in certain regions

  • The way in which we will do this has been designed to have minimum impact to you as individuals

  • Summary of general changes:

  • Your own team may change and you may have different team members to manage


Next steps

Next steps

  • Your RBL will have an initial 121 conversation with you over the next few days to discuss how these changes will impact on you

  • By the end of next week (24 June) your RBL will share with you the final organisational structure

  • You will then be required to have a 121 conversation with each of your new team members by the end of the month

  • Other important information:

  • Tuesday 21 June – temporary OUCs will be visible on NJR – please note that these are draft only in order to ensure everyone is assigned to the correct region and will be updated following the various activities over the next 2 weeks (on the system first week in July)

  • Tuesday 21 June – There will be an email briefing to all of your team members alerting them to the potential errors on NJR

  • Monday 4 July – New organisation formally in place


Field engineering north and south update on organisational changes

Q&A


Back up

Back up


Field engineering north and south update on organisational changes

Service Delivery

Mark Whitley

Energy & Carbon - Richard Tarboton

Service Enablement - Tim Springham

BTW Mobile - Mike Cook

UK Data - Pete Stewart

UK Voice - Pete Stewart (covering)

Production Planning

Colin Shearn

Service Development (Transformation)

Michelle van derPeet

Service Performance

Paul Taylor

International Delivery - Dave Dobson

Complex Customer & Migrations - NeerajKhanna

MSL - Nigel Thorne

Field Engineering (North) - Paul Holl

Field Engineering (South) - HeideBaumann


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