TAMP Systems Presents…

1. TAMP Systems Presents… Minimizing a Business Catastrophe

2. Thank You Middle Country Public Library and - Our Sponsors

3. Why Are We Here? To learn how to minimize damage sustained during a catastrophe/disaster and maximize the resiliency of your business.

4. How can you minimize the impact of a Disaster? By Planning!

5. Don’t wait for a disaster to happen.Plan First!

6. Requirements: Concern for Employees Clients RFP Responses Auditing Insurance (having a plan will make you more desirable to the underwriting community and will reduce your contingent insurance premiums) Shareholders Business Partners Supply Chain Service Level Agreements Government (SOX, etc.) Prudent Business Practice Law BCP industry best practices calls for web-based software to create and manage plans Loss of: Reputation Business Opportunities Competitive Edge Customers Customer Confidence Market Share Why Should Companies Plan?

7. Types of Plans • Business Continuity Plan(BCP) • Disaster Recovery Plan (DRP) • Continuity of Operation Plan (COOP) • Emergency Management Plan (EMP) • Crisis Management Plan (CMP) • Pandemic Incident Response Plan (PIRP) • Health Crisis Response Plan (HCRP) • Supply Chain Interruption Plan (SCIP)

8. Most Common Type of Plan An Up-to-Date Resume

9. What is a Business Continuity Plan? A preparation document that describes what you would do to continue and recover your Technology and Business Operations after a “disaster” A “disaster” is defined as: Any major event that causes inaccessibility or inoperability to your facilities, technology & business operations, and possibly permanently…

10. What is a Disaster Recovery Plan? A preparation document that describes what you would do to continue and recover your Technology Operations after a disaster

11. COOP What is a Continuity Of Operations Plan? A preparation document that describes what you would do to continue and recover operations after a disaster Government agencies say that they are not running a business, so they have their own terminology: COOP

12. Crisis Mgt. Plan What is a Emergency or Crisis Management Plan? A preparation document that describes what you would do to respond to an Emergency or Crisis Event. Generally, these plans are scenario specific.

13. What is a Pandemic Incident or Health Crisis Response Plan? A preparation document that describes what you would do to continue your operations when up to 50% of your work force is absent.

14. Why 50% Absenteeism? • Care for School-Aged Children • Fear of Getting Sick • Symptoms of Becoming Sick • Care for Sick Family Member • Actually Sick • Passed Away • Mourning Family or Friends • Physiological Effects of Situation For Latest info on this Threat: TAMP Pandemic Incident Intelligence – Email Service

15. What is a Supply Chain Interruption Plan? A preparation document that describes the business impacts of a prolonged supply chain interruption, as well as mitigation strategies and plans.

16. Supply Chain Dependencies Mission Critical Vendors/Partners • What would happen if they had a disaster and could not serve you? • If your technology vendors/partners have a disaster??? • Do you expect your Vendors/Partners to help you in a disaster situation? • Will your software vendors provide you with ability to run their software on alternate computers?

17. How Can You Accomplish Planning? Follow a Proven Planning Process

18. BCP Project/Process Life Cycle Maintenance Foundation Process Life Cycle Training & Exercise Identification Plan Development Decision

19. BC Plan Development Process DELIVERABLES Major Steps Training & Exercise Maintenance Foundation Identification Decision Plan Development • Assemble the information gathered and decisions that have been made • Develop Plan narratives and links to dynamic Plan components • Document the Plan and Wallet Card • Publish the Plan and Wallet Card A C T I O N S • Educate plan owners on its use & what to do in disaster and recovery situations • Optional - Train plan admin on how to use the BCM Software • Conduct an Awareness Exercise and issue a Report • Develop tools for subsequent exercises • Identify organizational changes that will require plan updates • Establish a maintenance program • Optional – Configure BCM S/W to keep plans up-to-date • Develop Plan Disclosure/Cert Statements for clients, employees, partners/vendors, and prospects • Obtain Management Support • Identify the Planning Team and initial planning information • Develop Project Plan • Issue Project Initiation Letter • Conduct Project Kickoff Meeting • Identify likely risks/ threats to cause a disaster • Identify business impacts of a disaster • Identify Supply Chain (Vendor & Partner) Dependencies • Identify existing plan data • Identify Recovery Resource Data • Analyze and choose recovery strategies to achieve RTOs • Determine and document the recovery tasks • Analyze the organizational structure to implement the Recovery Team Scheme (i.e., who does what and how) 1. Risk/threat and business impact info 2. Supply Chain dependencies 3. Resource Data 1. Project Initiation Letter 2. Project Kickoff Meeting 3. Project Plan 1. Recommended recovery strategies 2. Recovery Tasks 3. Recovery Team Scheme 1. Plan Template 2. Documented Plan Manual 3 Documented Wallet Card 1. Trained Plan Participants 2. Performed Exercise 3. Documented Exercise Rept 1. Maintenance Program 2. Optional S/W to keep Plans up-to-date 3. Plan Disclosure - Certifications Statements

20. Business Continuity Plan Ingredients • Introduction • Incident Response • Notification Procedures • Recovery Teams • Emergency Information • Mission Critical Operating Procedures • Dependency and Resource Inventory Information

21. Who Can Help You & How? Air Pollution Monitoring Systems: • American Ecotech Communications Technologies: • Cypress Communications Education and Information Sharing: • Adelphi University • Contingency Planning Exchange Facilities Restoration Services (fire, smoke, water, mold, etc.): • Alexander Wall • ARAMASCO • Trade-Winds

22. Who Can Help You & How? Faith-based Mental Health Services: • Faithful Response Financial and Banking Services: • Citibank Helps in Disaster Situations: • Nassau & Suffolk Counties “OEM” Office of Emergency Management Home and Business Resources: • Long Island Home Inventory Information and Tools: • Catastrophe Readiness Clearinghouse at the Middle Country Public Library - Supported by Miller Business Resource Center

23. Who Can Help You & How? Insurance Solutions: • Allstate Insurance • Allstate Foundation is an independent charitable organization Keeps Your Pets Safe in Disaster Situations: • Pet Safe Coalition Planning Software and Consulting Services for BCM: • TAMP Systems Recovery Strategies: • Agility Recovery Solutions (they will come to you) • Continuity Centers, powered by Gtel Networks (a place to go)

24. Who Can Help You & How? Relief Services for Disaster Victims: • American Red Cross – Nassau & Suffolk Counties • L. I. Voluntary Organizations Active in Disasters Safeguarding Services: • Protecting New York Saves Heart-Attack Victim: • Cardiac Science Corp. Stand-by Power: • Able Equipment Rental • Generation Power Systems

25. Closing Thought - Think About This… “The only thing more difficult than ‘Planning’ will be explaining why you didn’t do it.”

26. Questions & Answers Contact Information: Tom Abruzzo tabruzzo@tampsystems.com 516-623-2038

27. Continuity Planning Solutions - Consulting & Software www.tampsystems.com Thank You