Krebs Engineers has no doubt its products are better than the competition’s, and it has the documentation to prove it. But being the best doesn’t always win the job unless you can also respond in a timely manner to customer requests for information. See how CATIA V5 and SMARTEAM are helping Krebs be first as well as best and win a larger share of the jobs on which it bids.
“We are not yet using SMARTEAM to its potential. We’ve just scratched the surface. What it will do is to allow us to respond more quickly and accurately to the client. Our true competitive advantage is our intellectual capability, and if we can demonstrate that to the customer tomorrow instead of next week, it pulls us out of the pack and puts us into the lead.” – Stuart Sandler, Director of Information Services, Krebs Engineers