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Amadeus Automated Refund Amadeus Iran April 2009 PowerPoint PPT Presentation


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Amadeus Automated Refund Amadeus Iran April 2009. Steps to refund an e-ticket:. Step1 : Displaying the refund recor d Step2 : Update the refund record; if required Step3 : Process auto refund.

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Amadeus Automated Refund Amadeus Iran April 2009

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Amadeus automated refund amadeus iran april 2009 l.jpg

Amadeus Automated Refund Amadeus Iran April 2009


Steps to refund an e ticket l.jpg

Steps to refund an e-ticket:

Step1 : Displaying the refund record

Step2 : Update the refund record; if required

Step3 :Process auto refund


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Example 1:The ticket number 235-2490000010 needs to be fully refunded on TK stock with cancellation penalty IRR 500000.

PNR (Before refund):


Example 1 l.jpg

Example 1:

Query report (Before refund):


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Displaying the refund record

Using the ticket number:

TRF235-2490000010/T-TK

Using the FA or FH from PNR:

TRF/L6/T-TK

Using the query report:

TRF /I-13/T-TK


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Displaying the refund record

System response:


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Update the refund record

Update cancellation penalty, enter TRFU/CP500000A

System response:


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Process Auto refund

To process automated refund, enter TRFP

System response:


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Query report (After refund):

To display query report, enter TJQ/T-TK/SOF

System response:


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Congratulation…


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Example 2:The ticket number 235-2490000011 needs to be partially refunded with used amount 11000000 IRR and 500000 IRR as refund charge.Also taxes IR and AV are used totally and YR used amount is 902000 IRR.

PNR (Before refund):


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Example 2:

Query report (Before refund):


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Displaying the refund record

Using the ticket number:

TRF235-2490000011/T-TK

Using the FA or FH from PNR:

TRF/L9/T-TK

Using the query report:

TRF /I-14/T-TK


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Displaying the refund record

System response:


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Update the refund record

Update cancellation penalty, Enter TRFU/CP500000A

System response:


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Update the refund record

Update the Used fare field, enter TRFU/U11000000

System response:


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Update the refund record

To display tax record, enter TRFT.

System response:


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Update the refund record

To delete IR and AV, enter TRFU/TX2-3

To update YR tax, enter TRFU/TU1-742000System response:


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Process Auto refund

To process automated refund, enter TRFP

System response:


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Thank You ;-)


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