Microsoft Business Productivity Online Suite: - Internal Use Rights Benefits - Partner Demo Accounts July 2009

1. Microsoft Business Productivity Online Suite:- Internal Use Rights Benefits- Partner Demo Accounts July 2009

2. Microsoft Business Productivity Online Suite Internal Use Rights Benefits for Partners Approved Usage Eligibility Duration of Benefit • For partner internal use only • For internal company use rights • MSPP Partners who have signed the Microsoft Online Services Partner Agreement (MOSPA) via process defined at http://www.quickstartonlineservices.com • Partners will receive the benefit per the terms below. • Microsoft may change the benefits with 60 days notice Not Approved • For demonstration purposes • Not for customer use Active partners who meet the above eligibility criteria will be able to receive the following Business Productivity Online Suite IUR Benefits: Benefits Ordering Process for Partners • During the sign-up process use the promo code “Partner”. • Sign up for a Microsoft Business Productivity Online Suite trial using a Windows Live ID associated with your MSPP partner organization at http://mocp.microsoftonline.com. • After partner organization association has been confirmed, the trial will be extended up to 250 seats for one year before the 30 day trial expires. • Existing partners enrolled in the current Internal Use Rights benefit have their price adjusted in their current agreement. • The benefit can only be used in countries where service is available. • IUR benefits not to exceed 500 seats per country.

3. IUR Benefits: Frequently Asked Questions Q: How do partners access their Internal Use Rights benefits? A: A partners is required to sign up for a Microsoft Business Productivity Online Suite trial using a Windows Live ID associated with an MSPP partner organization . During the sign-up process, they must enter the promo code “Partner”. After partner organization association has been confirmed, the trial will be extended to include up to 250 seats for one year. Q: Why is Microsoft changing the IUR Benefits to partners? A: We would like to encourage broader adoption by partners. By offering 250 seats free for one year, we are providing partners with a better opportunity to experience the features of the Business Productivity Online Suite. Also, we have found that partners using our products and services are more credible while selling to customers, so we want partners to utilize our services within their organization more extensively. Q: How is this different than the free demo accounts partners have access too? A: The IUR benefits are for partner’s internal use within their company only, and not for demoing Business Productivity Online Suite to customers*. Partners should continue to maintain a separate demo account, which will allow them to keep their internal information private. For more information on demo accounts and how to receive one, please visit www.quickstartonlineservices.com or look for instructions relating to the demo accounts in this document. Q: How do partners renew their benefits after the 1st year? A: After 1 year partners will be eligible to renew the seats at no cost if they sell 2 customer deals of 25 seats or more, else they will need to renew at $5/USL/month. Q: What steps should a partner take to stop their current IUR benefits accounts? A: No additional steps are required, the partners utilizing the current IUR benefits will automatically receive the price adjustment so that they get the seats are no cost on a going forward basis. No credit will be provided for the payments made until now by the partners. *The benefits Company receives under the Program, including software, are not intended for distribution to Company’s customers. (Section 4.5.d of the Microsoft Partner Program Agreement)

4. Microsoft Business Productivity Online Suite Demo Accounts Eligibility Duration of Benefit Approved Usage Partners will receive benefit for the duration of the purchase agreement Microsoft may change the benefits with 60 days notice MSPP Partners who are also enrolled in the Microsoft Online Services program Providing a demo to customers Testing of features/functionality Not Approved Personal accounts for home/family use Multiple accounts per employee Active partners who meet the above eligibility criteria will be eligible to get demo accounts of Business Productivity Online Suite: 20 seat licenses (default) Customize your environment Perpetual environment Use existing seat count Keep your current configuration Perpetual environment Leverage Existing Account New Demo Accounts Demo Account Registration Process for Partners New Demo Account • Sign Partner Agreement and complete the assessment by visiting the Microsoft Online Services Partner Resource Center at www.quickstartonlineservices.com/discover • Go to https://mocp.microsoftonline.com and complete registration for a trial account • Activate your account and begin customizing your domain • Contact Microsoft Online Services Support through MOCP https://mocp.microsoftonline.com/site/support.aspxto request a one-year extension of your existing account including Partner ID, Live ID, and Order Number in the email Extending Existing Demo Account • Contact Microsoft Online Services Support through MOCP https://mocp.microsoftonline.com/site/support.aspxto request a one-year extension of your existing account including Partner ID, Live ID, and Order Number in the email • * Partners will only be given one trial per year. It is recommended that you do not use the same Windows Live ID for your demo account and accounts you purchase for risk of losing free trial