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Implementation Project Orientation

Implementation Project Orientation. ACCWIC is a member of the National Training and Technical Assistance Network, a service of the Children’s Bureau, U.S. Dept. Health and Human Services. ACCWIC - Who We Are. Member of the Children’s Bureau Training and Technical Assistance Network

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Implementation Project Orientation

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  1. Implementation ProjectOrientation ACCWIC is a member of the National Training and Technical Assistance Network, a service of the Children’s Bureau, U.S. Dept. Health and Human Services

  2. ACCWIC - Who We Are • Member of the Children’s Bureau Training and Technical Assistance Network • One of five regional implementation centers • Located at the University of Maryland School of Social Work, Ruth H. Young Center for Families and Children

  3. The ACCWIC Team • Diane DePanfilis, Principal Investigator • Richard Barth, Co-Investigator • Cathy Fisher, Project Director • Sarah Kaye, Evaluation Director • Linda Fry, Implementation Manager • Charlene Ingram, Implementation Manager • Linda Hosey, Peer to Peer Manager • Nancy Dickinson, Workforce Consultant • Crystal Williams, Graduate Research Assistant

  4. ACCWIC - What We Do • Partner with child welfare agencies to implement strategies that build capacity to achieve sustainable, systemic change • Provide coordinated, individualized, intensive technical assistance to state and tribal child welfare agencies through implementation projects • Design evaluation methodologies to develop findings that inform implementation and facilitate continuous quality practice • Host the ACCWIC Learning Community to share resources and facilitate peer-to-peer learning

  5. ACCWIC Project Package

  6. Stages of Implementation • Exploration and Adoption • Project Installation • Initial Implementation • Full Operation • Innovation • Sustainability

  7. Exploration and Adoption • Identify need for intervention • Define the problem  structured issue analysis • Understand the context  organizational and readiness assessment • Assess project fit with community needs • Mobilize information and support • Garner leadership and stakeholder support

  8. Project Installation • Define project goals • Engage internal and external stakeholders • Create project plan, communication plan, and change management plan • Identify initial implementation sites • Secure resources to support the project • Develop organizational and practice models and implementation strategies • Develop policy and practice standard operating procedures

  9. Project Installation (cont) • Align and support people, process, structure, measurement/rewards, and technology around the desired change • Establish baseline performance • Define expected outcomes and benchmarks • Develop communication and feedback mechanisms to monitor implementation

  10. Initial Implementation • Project initiates with Leadership championing the effort • Project Plans are communicated to internal and external stakeholders • Staff is trained, coached and mentored in the new practice • Data is collected and process adjustments made • Organizational climate is assessed to monitor system transition • Early progress “wins” are communicated • Progress is monitored to maintain schedule and momentum.

  11. Full Implementation • Learning is integrated • *The project becomes the practice • Staff reach proficiency • Managers facilitate fidelity • Stakeholders adapted to practice • Procedures/Processes are routinized • Practice change is observable • Practice change is now the standard

  12. Innovation • Changes to proposed model will be proposed • New conditions /knowledge emerges • New staff/stakeholders seek refinements • BUT - Important to differentiate drift from planned adaption/innovation • Ensure fidelity of practice prior to innovation • Changes should be planned based on analysis of feedback and evaluation findings

  13. Sustainability • Ensure ongoing connection of stakeholders to the purpose of change • Promote visibility of new practice and successful outcomes • Ensure ongoing mid management support for the new practice • Monitor feedback on the new practice/address issues openly • Ensure leadership goes “into the field” to directly assess the practice change

  14. Questions?

  15. For more information… • See our website: www.accwic.org • Cathy Fisher, ACCWIC Project Director: cfisher@ssw.umaryland.edu • Linda Hosey, Organizational Development & Peer to Peer Coordinator: lhosey@ssw.umaryland.edu

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