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OPERATIONAL PLAN(ITM). Done by – Repyn Bazli Safwan Azrul Asri Soul Shazwi Syukri. INTRODUCTION. OP is the process of linking strategic goals and objectives to tactical goals and objectives. OP should contain :. Clear objectives Activities to be delivered Quality standards

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Operational plan itm
OPERATIONAL PLAN(ITM)

Done by –

  • Repyn

  • Bazli

  • Safwan

  • Azrul

  • Asri

  • Soul

  • Shazwi

  • Syukri


Introduction
INTRODUCTION

  • OP is the process of linking strategic goals and objectives to tactical goals and objectives.


Op should contain
OP should contain :

  • Clear objectives

  • Activities to be delivered

  • Quality standards

  • Desired outcomes

  • Staffing and resource requirements

  • Implementation timetables

  • A process for monitoring progress


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