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Rapid eLearning: Disintermediate or Die! Presented @ Online Educa Berlin December 2005 Ted Cocheu, CEO Altus Learning Systems http://rapid-learning.blogspot.com/ [email protected] Altus Learning Systems 61 E. Main Street Los Gatos, California, USA 95030 http://www.altuscorp.com

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Presentation Transcript
slide1

Rapid eLearning:

Disintermediate or Die!

Presented @ Online Educa Berlin December 2005

Ted Cocheu, CEO

Altus Learning Systems

http://rapid-learning.blogspot.com/

[email protected]

Altus Learning Systems

61 E. Main Street

Los Gatos, California, USA 95030

http://www.altuscorp.com

408.395.9154

summary
Summary
  • The world has changed and learning must change with it.
  • Most adult learning involves building on what we already know—knowledge transfer is often sufficient.
  • Reducing time and cost of learning content, while increasing the volume, is essential.
  • We must disintermediate—create the shortest path between experts and learners.
  • “Googlizing” organizational knowledge is key
  • Rapid eLearning works!
disintermediation
Disintermediation
  • Definition from Wikipedia
    • In economics, disintermediation is the removal of intermediaries in a supply chain: cutting out the middleman--schnitt aus dem Zwischenhändler.

Producer

Middleman

Consumer

  • Benefits
    • Reduced time and cost, increased efficiency/capacity
    • Greater customer intimacy, increased authenticity
why rapid elearning
Why Rapid eLearning?
  • Trends
    • The World Is Flat by Thomas Friedman
    • Speed is king
    • Knowledge is exploding
    • Budgets are limited
    • Courseware is increasingly not scalable
  • Other Facts
    • Workplace learning is informal
    • People forget
    • Most critical business knowledge is proprietaryand much is inaccessible
two meanings
Two Meanings
  • Rapid Course Development
    • Doing the same thing more quickly
    • Streamlining the process for developing courseware/formal training
    • Focus: Formal Learning/Training
  • Rapid eLearning
    • Doing things differently
    • Disintermediating the process—transferring knowledge more directly from those who have it (experts) to those who need it (learners)
    • Focus: Informal Learning
doing things differently

Rapid Course DevelopmentGoal: Streamline course development process

Weeks/Months

Experts

Analysis

Design

Devel./Test…

Learners

Rapid eLearningGoal: Disintermediate knowledge transfer process

Hours/Days

Experts

Learners

Doing Things Differently
when change is needed

Time toKnowledge

Volume ofKnowledge

High

Time to ChangeApproach

Low

Past

Future

When Change is Needed
disintermediation zone

RapidDevelopmentZone

Disintermediation Zone

Time toKnowledge

Volume ofKnowledge

High

FormalizedTrainingZone

Disintermediation Zone

Low

Past

Future

the universe of knowledge
The Universe of Knowledge

Sales,

Tech Sales

Technical

Support

Resellers,

Distributors

RemoteTeams

End

Users

Audiences

Purposes

Sources/Settings

Prod. Training/Updates

Meetings

Technical Updates

Classes/Seminars

Sales Updates

Conferences

RapideLearning

Virtual Help Desk

Conference Calls

Reference

Web Conferences

Formats

Uses/Methods

Presentations

Training

Demonstrations

Performance Support

Conversations

Documentation

Delivery Methods

Intra/Internet

Wireless

Connected

Disconnected

it can take many forms

Presentations and Lectures

Software Demonstrations

PhysicalDemonstrations

It Can Take Many Forms
effective search is the key
20% spent seeking info

<50% successful

10% of payroll spend seeking successfully

10% of payroll wasted seeking unsuccessfully

Often working without needed knowledge

Challenges: search time  search success

Effective Search Is The Key
googlize organizational knowledge

Search Results:

Search

Presentation

Course

Topic/Slide

Transcript

Assets/ViewingOptions

“Googlize” Organizational Knowledge
people use it
People Use It

Avg. 20% per Quarter Growth for Last 10 Quarters

Number of Content Uses

1Q03 2Q03 3Q03 4Q03 1Q04 2Q04 3Q04 4Q04 1Q05 2Q05

Quarters 1Q03 – 2Q05

people love it
People Love It

From: Field Engineer

Sent: Friday, January 14, 2005 6:10 PM

To: [email protected]

Subject: This is incredible!

I just wanted someone to know that I think this is one of the most important and useful sites for an FE that I have ever encountered. I just want to thank everyone who assembled this project.

This is incredible. I now have the capability to train myself better than I ever have before. I am one happy FE today!!!!

Field Engineer

Leading Networking Company

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