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Leveraging Culture to Create Learning Organizations - The Indian Experience

Leveraging Culture to Create Learning Organizations - The Indian Experience. S Chandrasekhar SPANDA @ North Point May 2005. Agenda. What are Learning Organizations? How does “culture” help or hinder learning ? Reflections on 3 Indian Companies SAIL/RINL NIIT Reliance

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Leveraging Culture to Create Learning Organizations - The Indian Experience

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  1. Leveraging Culture to Create Learning Organizations-The Indian Experience S Chandrasekhar SPANDA @ North Point May 2005

  2. Agenda • What are Learning Organizations? • How does “culture” help or hinder learning ? • Reflections on 3 Indian Companies • SAIL/RINL • NIIT • Reliance • What have I learnt ? • Culture of Learning Vs Learning to build Culture

  3. Learning Organizations The rate at which organizations learn may become the only sustainable source of competitive advantage -Dr Peter Senge

  4. Learning Organizations Most fundamentally, learning is about enhancing capacity. Learning is about creating and building the capacity to create that which you previously couldn’t create. The learning organization is an organization expanding it capacity to create its future.” -Dr Peter Senge

  5. Type of culture Top down- Autocratic Open- Democratic Entrepreneurial- Aggressive Bureaucratic- Conservative Help Uniform Practices Buy-in Creativity/ Change Execution/ Compliance How does Culture help or hinder? Hinder • Buy-in/ Commitment • Consistency • Learning from within • Creativity/ Risk Taking

  6. Reflections on 3 Indian Companies

  7. Key Learning • All types of cultures can be leveraged for learning • Stage in the organizational life determines culture and learning • Doing cultures succeed in the short run • Learning cultures last in the long run • Learning is yet to be a ‘structured’ as a business driver • Business case for learning is yet to be powerfully built by L&D / HR • Bandwagon mindset dilutes the case for serious learning programs • Learning and Doing feed on each other. • Culture must fit learning objectives, else it can hinder

  8. Culture of Learning Vs Learning for Culture • Organizations are usually caught between the two : • You need a supportive culture to encourage learning • You need a learning orientation to create a culture • Successful leaders find a way to break this vicious cycle Learning is useless without doing. Doing well is impossible without effective learning

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