Organization and reengineering of schools
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The City School Southern Region. Organization and Reengineering of Schools. Organizational Citizenship Behavior and School Performance. Group Members. Basic Concept of Organizational Citizenship Behaviour (OCB). There is a striking similarity between a state and an organization.

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Organization and Reengineering of Schools

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Organization and reengineering of schools

The City SchoolSouthern Region

Organization and Reengineering of Schools

Organizational Citizenship Behavior

and

School Performance


Organization and reengineering of schools

Group Members


Organization and reengineering of schools

Basic Concept ofOrganizational Citizenship Behaviour (OCB)

There is a striking similarity between a state and an organization.

  • A state or country works for the development of its citizens. In addition to providing rights to them, it can motivate its citizens to contribute to their duties.

  • Similarly, in an organization driven by a strong leadership, employees can be helped to understand the importance of their role and to go beyond the call of duty by making them citizens of the company/school.


Organization and reengineering of schools

Definition of OCB

Individual behaviours of employees that are beneficial to the organization and are discretionary, not directly recognized by formal reward system but rather a matter of personal choice.


Organization and reengineering of schools

Job Satisfaction

Organizational

Commitment

Job Involvement

Attitude

Components of OCB

Accountability


Organization and reengineering of schools

Attitude

  • Positive or negative feelings/thoughts about objects, people or events.

  • Attitudes are important because they affect job behaviour.

  • Cognitive: Often comes from personal values

  • Affective: The feeling component


Organization and reengineering of schools

Job Satisfaction

  • Fairly paid salary

  • Good Interpersonal relations with employer and co-workers

  • Motivation through appreciation or bonuses

  • Opportunities for promotion

  • Appropriate (happy and hygienic) environment

  • Up to date equipment/ resources

  • Job security

  • Empowerment and trust

  • Assigning task according to the employees’ interest and talent

  • Clear cut working policy

  • Professional training and personal grooming


Organization and reengineering of schools

Job Involvement

  • Self determination

  • Contribution to company’s success

  • Supportive to co- workers

  • Trusting the organization

  • Freedom to set one’s own workplace


Organization and reengineering of schools

Organizational Commitment

The strength of an individual’s identification with an organization.

Affective Commitment

Positive emotional attachment

Continuance Commitment

Cannot afford to leave due to economic and social costs

Nominative Commitment

Perceived obligation to remain


Organization and reengineering of schools

Accountability

Acknowledgement

Job satisfaction

commitment

involvement

Unfair Appraisals

Job Dissatisfaction

Withdrawal/ Turnover


Organization and reengineering of schools

Where Do We Stand Now?

Attitude

The school ethos and culture is based on positive attitude.

Job Involvement

Loyalty with the organization and performance of duty not related to the reward system but by choice.

Job Satisfaction

Competitive salaries and opportunities for professional development through in-service and on job training.

Organizational Commitment

High commitment with the organization creating The City School family.

Accountability

  • A fair system of appraisals and promotions.


Organization and reengineering of schools

High Organizational Performance

High Organizational Performance in relation to Organizational Citizenship behavior has certain theoretical consideration which suggest the aligning of People, Strategy, and Process through:

(Gravenkemper & LePla 2009)

Keeping this theoretical framework of high organizational performance in mind, specific suggestions can be made to Reengineer the existing practices in The City Schools.


Organization and reengineering of schools

Recommendations

  • Better communication at all levels through regular meetings, interactive sessions and newsletters.

  • Provide forum for collective problem solving.

  • Increase delegation

  • Development of a more effective and comprehensive system of staff selection.


Organization and reengineering of schools

In the grasslands,

somewhere on the African continent,

success can be defined in terms of life and death,

Survival is a strong motivator.

Here’s a short story …


Organization and reengineering of schools

When the light comes in the Eastern sky and you sense that the sun will soon steal the comfort and security of the night, the gazelle starts to stir. He knows that if, during this day, he does not run faster than the fastest cheetah, he may be caught and then he will be killed.

Not far away, the cheetah stretches out his powerful muscles and thinks of the day ahead, He knows that if he does not run faster than the slowest gazelle, he will surely starve.

The moral of this story …


Organization and reengineering of schools

It doesn’t matter whether you are a gazelle or a cheetah …

…when the sun is up …

… you had better be running.


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