Working together for better outcomes top tips and lessons learnt leicester
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WORKING TOGETHER FOR BETTER OUTCOMES TOP TIPS AND LESSONS LEARNT - LEICESTER. Debi O’Donovan Head of Adult Therapy Services. Mary McCausland Service Manager. Reablement Service is supported by: -. Leicester’s Intermediate Care Project Board (Joint) Leicester City NHS Investment Plan

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Working together for better outcomes top tips and lessons learnt leicester
WORKING TOGETHER FOR BETTER OUTCOMESTOP TIPS AND LESSONS LEARNT - LEICESTER


Debi O’Donovan

Head of AdultTherapy Services

Mary McCausland

Service Manager


Reablement service is supported by
Reablement Service is supported by: -

Leicester’s Intermediate Care Project Board (Joint)

Leicester City NHS Investment Plan

Leicester City Council Leadership Team

Reablement Project Board (Joint)

- Project Initiation Document

- Joint Specification


Delivery of the service: -

  • Joint base at City Council domiciliary care service

  • Joint logos

  • Joint outcomes

  • 2 x Advanced Practitioner therapists were instrumental in taking the service forward

  • ICIS has been running for 10 years – shared vision of values


Top tips
Top Tips

Win / Wins :

  • Social care development

  • Job Satisfaction for front line staff

  • Initial implementation phase – start off small

  • EQSD - Quality of Life Questionnaire

  • NHS Number

  • Joint health competency training

  • Joint base

  • Senior management communication and shared values

  • Handy Persons Service

  • Assistive Technology


Lessons learnt
Lessons Learnt

  • Funding for therapists

  • Joint outcomes

  • Forecasting – Referrals/hours/resources

  • Understanding priorities

  • Justifying the service – identifying evidence

  • Appropriate deployment of resources

  • IT systems



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