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Asper School of Business - MBA Program 6150 Management of Information Systems & Technology April-June 2009 Instructor: Bob Travica. Class 10 Course Summary. Updated June 2008. Types of Information systems studied.

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Asper School of Business - MBA Program

6150 Management of Information Systems & Technology

April-June 2009

Instructor: Bob Travica

Class 10

Course Summary

Updated June 2008

6150 Management of Information Systems and Technology

types of information systems studied
Types of Information systems studied

6150 Management of Information Systems and Technology

Communication (email, bulletin boards, instant messaging, video conferencing, VoIP)

Group Support (decision making, workflow, file sharing, etc.)

Decision Making (TPS/Reporting Systems, DSS, ESS, ERP

with data Warehouse cubing)

Data & information management (database systems, ERP)

Knowledge management (Data Mining, Expert System, Case-

Based System, CAD, document management systems)

E-commerce (Websites, e-exchanges, EDI) Sum: ~20

methods used
Methods used

6150 Management of Information Systems and Technology

Lecturing

Class discussion

Team work (class, presentation)

Class exercises

information sources
Information sources

6150 Management of Information Systems and Technology

Textbook

Teaching cases (Ivey, Harvard)

Professional experience

Additionalmaterials

knowledge goals accomplishment
Knowledge Goals Accomplishment

6150 Management of Information Systems and Technology

key messages
Key Messages

6150 Management of Information Systems and Technology

There are many IS that can help organizations accomplish operational and strategic goals. The same IS type may serve different purposes.

Relationship between IS and organization is complex, not “plug-and-play.” Keep IT hype (“silver-bullet”) at bay. It’s about management not magic!

IS/IT management is about understanding both organization and IT/IS and then trying to identify optimal fit.

Think task/process, information needs, goals first, then IT/IS.

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The End

6150 Management of Information Systems and Technology

Think of the whole picture.

Business people: Engage technologists in dialogue – learn about technology and educate a bout business…

Technologists: Engage business people in dialogue – learn about business and educate about technology…

Note that both knowledge & ignorance is on both sides.

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