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Siemens Business Services

Siemens Business Services. Market and Competition. “e” is best. European IPOs. Dot.com share fallout. US Christmas 1998. Investor disillusionment. “Post“ e- Business. Dot.com shake-out. US IPOs 1997/8. Business Disillusionment. Dot. com Start-ups. Internet www. “True”

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Siemens Business Services

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  1. Siemens Business Services

  2. Market and Competition

  3. “e” is best European IPOs Dot.com share fallout US Christmas 1998 Investor disillusionment “Post“ e- Business Dot.com shake-out US IPOs 1997/8 Business Disillusionment Dot. com Start-ups Internet www “True” e-business emerges Peak of inflated expectations Technology trigger Trough of Disillusionment Slope of Enlightment Profitable Business E-Business market: The Gartner Group view Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values @ 1990-1996 1998 2000 2002 2004 2006 2008 2010 Source: Gartner Group

  4. E-Business market development Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values General Trends and Changes • E-Business is a key issue for most organizations • E-Business seen from an integrative point of view (cross the whole company, cross all channels) 2nd wave of E-Business • Project focus lies on „Enable & Integrate“ as well as on „Inside“ and „Buy-Side“ • Investments valued and linked to economic objectives (e.g., RoI)

  5. Facts and Figures

  6. The top ten companies in electrical engineeringand electronics in 2001 142.4 Total sales (in billions of euros) 99.7 3) Sales in electrical capital goods (in billions of euros) 87.0 94.7 1) 2) 3) 79.2 70.5 69.6 69.6 53.5 51.2 51.1 50.9 51.2 48.5 48.4 47.5 37.5 38.3 28.5 24.7 Hewlett- Packard (U.S.) Toshiba (Japan) Fujitsu (Japan) * Matsushita Electric (Japan) IBM (U.S.) Hitachi (Japan) NEC (Japan) GE (U.S.) Siemens (Germany) Sony (Japan) *including Infineon

  7. Siemens Business Services: A Siemens company within the I and C segment Financing and Real Estate Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Automation and Control Transpor-tation Medical Lighting I and C Power ICNetworks A&D PG TS Med SFS ICMobile I&S PTD SV Osram SRE SBS SD TS SBT AT Legally independent units Siemens groups

  8. The Siemens Vision Siemens I and C is the only company to offer complete solutions! Electronic Business Internet SBS ICN Mobility Solutions and services for electronic and mobile business Products, solutions and services for the next generation Internet ICM Mobile and fixed devices for voice, data and video applications, mobile networks

  9. Germany Europe Worldwide 1. T-Systems 4.5* 1. IBM Global Services 9.5* 1. IBM Global Services 35.9 2. EDS 21.4 2. EDS/Systematics 5.7* 2. SBS 3.0 3. Fujitsu IT Services 17.0 3. HP/Compaq 5.5 * 3. IBM Global Services 2.5* 4. HP/Compaq 15.3 3. T-Systems 5.5* 5. CSC 11.4 4. EDS/Systematics 1.5 5. SBS 5.3 . . . 5. HP/Compaq 1.0* 5. CapGem E&Y 5.3 11. SBS 5.9 Siemens Business Services market positions Belgium Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values 1. IBM Global Services 3.8* 2. Cap Gem E&Y 2.2* 3. SBS 2.1 * 4. Atos 1.0 * 5. HP/ Compaq 1.0 FY 2000 pro forma sales, EUR bill. * estimated Sources: Company reporting, PAC HP / Compaq merger: Pro-forma market positioning 2000

  10. Siemens Business Services - Worldwide presence Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Norway Denmark Sweden CIS Russia Finland Germany Poland Netherlands Czech Rep. Ireland China Great Britain Austria Canada USA Hungary Belgium France Portugal Spain Turkey Morocco India Singapore Switzerland Italy Brazil Australia South Africa Argentina Legal Entity Business Unit

  11. Consult Design/ Build Operate Maintain Siemens Business Services offers solutions and services across the complete value chain Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values SBS McKinsey AT Kearney EDS Gemini Cap Gemini E&Y KPMG, DC, PWC Accenture CSC CSC IBM Global Services Getronics

  12. Siemens Business Services is preparing its customers for mobile business: Examples mobile commerce mobile communication • Bids&Bytes, Mobile Auctioning • Sienema, Ticketing, Reservation&Payment • SiePay, Micropayment @ Vending Machines • Xpressions, Unified Mail Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values mobile banking • Bank of Ireland, WAP banking solution • Telekom Italia Mobile, WAP banking • Raiffeisen Austria, WAP banking mobile travel management • Solutions combining pre-trip, on-trip and post-trip services mobile entertainment mobile office • SieRace, Horse Race Bets • SieQuest, Trivial Pursuit • SieDir, WAP-based Corporate Directory • Time Management, WAP-based accounting mobile info-services • SieFind, Restaurant Finder • Healthcare Emergency Support System, WAP application to support medical staff and first aid operators manage healthcare emergencies mobile services • SieSec, Personal Security System (GSM+GPS) • SieMon, Video Surveillance

  13. Corporate Strategy

  14. In order to strengthen the global business perspective, three Global Business Units have been formed Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values SolutionBusiness(SOL) Consult /Design /Build Operation Related Services (ORS) Operate Maintain Product Related Services (PRS)

  15. Siemens Business Servicesis managed through a balanced matrix organization ... Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Regions and Countries have local business responsibility. • The Global Business Units (GBUs) have • global business responsibility. • Solution Business (SOL) • Operation Related Services (ORS) • Product Related Services (PRS). The Siemens Group (SG) is a Global Sales Unit (GSU). … to optimise synergies across the main business dimensions.

  16. Solution Business: Key facts Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Consult Design Build Operate Maintain Business scope: Strong SAP partner and active in all electronic business areas Markets: Serving all major industries with a strong position in manufacturing Financials: Revenue EUR 2,100 bill. FY 2001 Employees 10,500 Market size: EUR 250 bill.

  17. Operation Related Services: Key facts Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values Consult Design Build Operate Maintain Business scope: IC Outsourcing Financials: Revenue EUR 2,850 (47% of SBS revenue) FY 2001 Employees 12,702 Strategy: ORS business @ SBS is large and profitable. 57% of ORS business is to Siemens groups. Focus on “Large Mittelstand”

  18. Our Customers

  19. Siemens Business Services Belgium: Some of our customers ...

  20. NMBS/SNCB C.I.B.E./B.I.W.M. Siemens Business Services Belgium: Some of our customers ...

  21. Siemens Business Services Belgium: Some of our customers ...

  22. Our Values

  23. Building Tomorrow Together Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values At the core of our value system is the Quality ofTrust

  24. Integrity Excitement Openness Quality of Trust Responsibility Flexibility Professionalism Our Corporate Values Market andCompetition Facts and Figures Corporate Strategy Our Customers Operational Excellence Our Values

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