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Audio/Web/Video Conferencing Services. Customer/Stakeholder Meeting October 19, 2010. Agenda. Welcome and Introductions Current Status/Overview Transition of Operations to OSU Audio & Video H323 Conferencing Services Call for stakeholder feedback on Transition to OSU Q & A

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Audio web video conferencing services

Audio/Web/Video Conferencing Services

Customer/Stakeholder Meeting

October 19, 2010


Agenda

Agenda

  • Welcome and Introductions

  • Current Status/Overview

  • Transition of Operations to OSU

    • Audio & Video H323 Conferencing Services

  • Call for stakeholder feedback on Transition to OSU

  • Q & A

  • Closing and Next Steps


Welcome introductions

Welcome/Introductions

  • Meeting Participants (as of 10/18/10)

    • In-person - 15 registered

    • Web conference – 29 registered

  • Department of Administrative Services

  • OSU Managed Communications Services

  • ATT

  • iLinc Communications


Current status overview

Current Status/Overview

  • Audio (ATT, DAS Operations TSC)

  • Web (ATT/iLinc)

  • Video (ATT,  DAS Operations TSC)

  • RealNetwork (Capture/Streaming)


Current status overview1

Current Status/Overview

  • Audio Conferencing

    • ATT Price Agreement #4124

      • Amendment executed July 19, 2010

      • Amendment reduced audio conferencing pricing

      • Training provided September 8 & 9, 2010

    • DAS Operations Technology Support Center (TSC)

      • Audio Conference Support & Associated Services

        • Provided via internal audio bridging equipment hosted at the State Data Center


Current status overview2

Current Status/Overview

  • Web Conferencing (ATT/iLinc)

    • ATT Connect - Price Agreement #4124

      • Amendment executed July 19, 2010

      • Amendment reduced web conferencing pricing

      • Training provided September 8 & 9, 2010

    • iLinc Communications - Price Agreement #9782

      • Training provided August 24 & 25, 2010

      • Currently 100 ilinc seats available for iLinc Virtual Classroom and Web Conferencing through iLearnOregon


Current status overview3

Current Status/Overview

  • Video Conferencing (H323) Services

    • ATT Connect

      • Last meeting on contract amendment occurred September 10, 2010

      • Final review of proposed ATT contract amendment nearing completion

    • DAS Operations TSC

      • Video conferencing and support services

      • Provided via internal video bridging equipment hosted at State Data Center


Current status overview4

Current Status/Overview

  • RealNetwork (Capture/Streaming)

    • Service provided via two servers currently housed in the Salem Teleconferencing Center

      • Managed by Oregon Department of Education


Transition goals

Transition Goals

  • Transition by December 31, 2010

  • Seamless transition

    • Minimal process related change

  • Customer choice of service offerings

    • Internal/on-contract service providers offering

      • Same/higher quality services

      • Same/lower pricing on a sustainable basis


Transition activities

Transition Activities

Assuming stakeholder endorsement

  • Interagency Agreement & SLA

    • Delegation of service delivery responsibility from DAS to OSU

  • Revision of Oregon Administrative Rules

    • 125-400

    • 125-500

  • Operational transition of service delivery responsibility by December 31, 2010

  • Customer/Stakeholder Training


Audio web video conferencing services

Transition of Operations

Audio & Video (H323) Conferencing Services

OSU Managed Communications Services

Derek Abrams, Manager


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