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Murli Soni: Program Manager Canadian Mental Health Association, BC Division

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Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry. Murli Soni: Program Manager Canadian Mental Health Association, BC Division. What? – BB Program Overview.

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Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry

Murli Soni: Program Manager

Canadian Mental Health Association, BC Division

what bb program overview
What? – BB Program Overview
  • Developed in 2008 to provide easily accessible mental health support options to the primary health care sector
  • Free program for patients with mild- to moderate-depression, anxiety or worry
  • Funded by the BC Ministry of Health to be accessible throughout the province
what primary components
What? – Primary Components
  • Bounce Back (BB) offers two levels of evidence-based cognitive-behavioural self-help:
    • Psycho-educational DVD (over 115,000 distributed since 2008)
    • Workbooks + Telephone-Coaching (over 25,000 referrals since 2008)
what participant selected topics
What? – Participant-Selected Topics
  • Choice of workbooks to address different needs
  • Accessible language and easily understandable concepts
  • Understanding why Ifeel as I do
  • Worry & stress; Physical health
  • Extreme & unhelpful thinking
  • Reduced activity; Avoidance
  • Practical problem-solving
  • Being assertive; Using exercise
  • Sleep problems; Antidepressants
how to access
How to Access
  • Convenient and quick access to free service
  • Family Doctor or Nurse Practitioner can refer patient
  • Need to complete referral form for coaching component
  • Patient will be contacted by a coach within 5 working days
  • Referrer informed of patient’s progress
why outcomes effectiveness
Why? – Outcomes / Effectiveness
  • Depressive & Anxious symptoms reduced by half; All significant improvements (n = 5982)
participant feedback
Participant Feedback
  • Upon program completion, participants\' understanding, knowledge, confidence, and health-related ‘patient activation’ are all substantially increased
  • Over 90% of feedback form respondents rate their experience of BB as ‘good’ or ‘very good’, and are that likely to recommend BB to a friend or family member
  • Participant Feedback:
    • "Bounce Back is such a practical program, down to earth and very helpful; It has helped me to change my life for better.“ ‐VCH Participant, March 2014
    • “I don’t feel lost anymore. Everything makes sense now, & the books have been incredibly helpful. I’ve been talking about them to all my friends.” ‐FHA Participant, March 2014
how contact information
How? – Contact Information
  • To request materials or make referrals:
    • Call your local Bounce Back team at our toll-free phone #: 1‐866‐639‐0522 (in BC)
  • To jump-start the Bounce Back process:
    • Pick-up a starter-pack of program info & referral resources at our display table
  • To find out more about Bounce Back:
    • Visit our Website: www.bouncebackbc.ca
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