Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry
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Murli Soni: Program Manager Canadian Mental Health Association, BC Division PowerPoint PPT Presentation


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Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry. Murli Soni: Program Manager Canadian Mental Health Association, BC Division. What? – BB Program Overview.

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Murli Soni: Program Manager Canadian Mental Health Association, BC Division

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Murli soni program manager canadian mental health association bc division

Self-help DVD, Workbooks, and Telephone Coaching for Low Mood, Stress, and Worry

Murli Soni: Program Manager

Canadian Mental Health Association, BC Division


What bb program overview

What? – BB Program Overview

  • Developed in 2008 to provide easily accessible mental health support options to the primary health care sector

  • Free program for patients with mild- to moderate-depression, anxiety or worry

  • Funded by the BC Ministry of Health to be accessible throughout the province


What primary components

What? – Primary Components

  • Bounce Back (BB) offers two levels of evidence-based cognitive-behavioural self-help:

    • Psycho-educational DVD (over 115,000 distributed since 2008)

    • Workbooks + Telephone-Coaching (over 25,000 referrals since 2008)


What participant selected topics

What? – Participant-Selected Topics

  • Choice of workbooks to address different needs

  • Accessible language and easily understandable concepts

  • Understanding why Ifeel as I do

  • Worry & stress; Physical health

  • Extreme & unhelpful thinking

  • Reduced activity; Avoidance

  • Practical problem-solving

  • Being assertive; Using exercise

  • Sleep problems; Antidepressants


How to access

How to Access

  • Convenient and quick access to free service

  • Family Doctor or Nurse Practitioner can refer patient

  • Need to complete referral form for coaching component

  • Patient will be contacted by a coach within 5 working days

  • Referrer informed of patient’s progress


Why outcomes effectiveness

Why? – Outcomes / Effectiveness

  • Depressive & Anxious symptoms reduced by half; All significant improvements (n = 5982)


Participant feedback

Participant Feedback

  • Upon program completion, participants' understanding, knowledge, confidence, and health-related ‘patient activation’ are all substantially increased

  • Over 90% of feedback form respondents rate their experience of BB as ‘good’ or ‘very good’, and are that likely to recommend BB to a friend or family member

  • Participant Feedback:

    • "Bounce Back is such a practical program, down to earth and very helpful; It has helped me to change my life for better.“ ‐VCH Participant, March 2014

    • “I don’t feel lost anymore. Everything makes sense now, & the books have been incredibly helpful. I’ve been talking about them to all my friends.” ‐FHA Participant, March 2014


How contact information

How? – Contact Information

  • To request materials or make referrals:

    • Call your local Bounce Back team at our toll-free phone #: 1‐866‐639‐0522 (in BC)

  • To jump-start the Bounce Back process:

    • Pick-up a starter-pack of program info & referral resources at our display table

  • To find out more about Bounce Back:

    • Visit our Website: www.bouncebackbc.ca


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