Models of embedded librarianship a research progress report
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Models of Embedded Librarianship: a research progress report. Catholic University of America School of Library and Information Science. Bridging the Spectrum: Symposium. David Shumaker Mary Talley January 30, 2009. * Research funded by Special Libraries Association Research Grant 2008.

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Models of embedded librarianship a research progress report

Models of

Embedded Librarianship:

a research progress report

Catholic University of America

School of Library and Information Science

Bridging the Spectrum: Symposium

David Shumaker

Mary Talley

January 30, 2009

* Research funded by Special Libraries Association Research Grant 2008


Stories from near

Stories from Near …

David Shumaker and Mary Talley


And far

… and far

David Shumaker and Mary Talley


Embedded librarianship working definition

Embedded LibrarianshipWorking Definition

Integrated into Customer Groups

Highly Innovative Results

Collaborative Relationships

Embedded Librarian

Innovative Problem Solving

David Shumaker and Mary Talley


Embedded librarianship

Embedded Librarianship…

  • UPSIDE DOWN

Turns

the traditional concept of librarianship

David Shumaker and Mary Talley


And shift happens

… and Shift Happens

  • not

  • Library Centric

  • Groups

  • not

  • Entire Population

  • Specialists

  • not

  • Generalists

  • Participants

  • not

  • Bystanders

  • Trusted Advisors

  • not

  • Service Providers

  • Customer Centric

David Shumaker and Mary Talley


A model for today and tomorrow

A Model for Today and Tomorrow

It’s ALL about

RELATIONSHIPS

AGILITY

INNOVATION

David Shumaker and Mary Talley


The project models of embedded librarianship

The Project: “Models of Embedded Librarianship”

What?

Conduct a multi-stage, systematic analysis of success factors in Embedded Programs

David Shumaker and Mary Talley


The project models of embedded librarianship1

The Project: “Models of Embedded Librarianship”

how?

Identify Successful Embedded Programs

Study Experiences and Practices

Extract Success Factors

David Shumaker and Mary Talley


The project models of embedded librarianship2

The Project: “Models of Embedded Librarianship”

goal?

Define a Model Program Others Can Follow

David Shumaker and Mary Talley


Research steps and timeline

Research Steps and Timeline

Notification of award

Phase 3 interviews: gain in-depth understanding from a small number of successful embedded librarians, their managers and customers

Phase 2 survey: follow-up with embedded librarians identified in Phase 1

Phase 1 survey: identify embedded librarians

Jan. 08

July 08

Nov. 08

Apr. 09

June 09

Literature content analysis and analysis of survey data are ongoing

David Shumaker and Mary Talley


What we re looking for

What We’re Looking For

Measures of Success

  • Longevity

  • Growth

    • Staffing

    • Funding

    • Services

David Shumaker and Mary Talley


What we re looking for1

What We’re Looking For

Success Markers

  • Location

  • Knowledge

  • Initiation

  • Documentation

  • Support

  • Funding

  • Marketing

  • Services

David Shumaker and Mary Talley


Preliminary findings

Preliminary Findings

91%

3

success factors cited

of embedded librarians

report success

David Shumaker and Mary Talley


Preliminary findings1

Preliminary findings

From the Source …

Credibility

“I have developed subject matter expertise in that sector so I‘m pretty good at delivering results.”

“…the caveat here is that we must always deliver high quality service to maintain credibility.”

David Shumaker and Mary Talley


Preliminary findings2

Preliminary findings

From the Source …

Relationships

“…personal interaction with customer, giving them feedback and summary of work…integration with high level strategic teams at the organizations in order to be visible to leaders and connectors on campus…money to take division heads or new customers out to lunch and/or to provide them with engaging, informative interactions.”

David Shumaker and Mary Talley


Preliminary findings3

Preliminary findings

From the Source …

Visibility

“…highly skilled library manager who insures that corporate management is informed and aware of our contributions.”

David Shumaker and Mary Talley


Preliminary findings4

Preliminary findings

From the Source …

Partnership

… not Service

“Our goal with all … groups is to become a partner in their efforts; the skills and tasks required for each are very different … We are noted for anticipating needs, and providing a level of personal service that is unusual and long-lasting.”

“Being part of the team seamlessly. So that you partner with them rather than have a client/customer relationship”

David Shumaker and Mary Talley


Acknowledgments

Acknowledgments

The authors gratefully acknowledge the funding support of the Special Libraries Association

The following individuals have contributed to this project:

Wendy Miervaldis, Statistical Consultant (Part-time Lecturer, CUA Dept. of Mathematics)

Carla Miller, Graduate Research Assistant

Acacia Reed, Graduate Research Assistant

David Shumaker and Mary Talley


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