Grady memorial hospital er visit Observations

1. Grady memorial hospital er visitObservations

2. Security threat - Metal detector evasion

3. Process of admittance Child Care WAITING NURSE SECURITY INFO

4. Observation of Check-in: Loud and communication difficult Child Care N WAITING N N NURSE SECURITY INFO N N N

5. Process of admittance Child Care WAITING Bottle Neck NURSE SECURITY INFO

6. Triage Area – lack of organization Medical equipment, trash cans, and supply cartsl Exam Rooms Exam Rooms Waiting 1 Waiting 2

7. Triage Area – Points of concern File sorting Exam Rooms Exam Rooms Patient history overheard Waiting 1 Waiting 2

8. Triage: waiting 2

9. General layout (roughly) Trauma CDU Ambulance Reception Triage

10. Red zone observations: limited hand sanitizers

11. Red zone observations: nursing desk/station

12. Red zone observations: Tracking board

13. Blue zone observations: Continuity

14. Er reception bay observations

15. Trauma Center observations: Lighting

16. Trauma Center Observations: Nursing unit

17. Trauma Center Observations: rooms

18. Care Management Unit

19. Biggest impressions: Station Organization = shorter length of stay?

20. Biggest impressions: does better lighting = better organization? Flash used => low light