Best Practices to Create That Sense of Urgency in Your Team

1. Best Practices to Create That Sense of Urgency in Your Team A healthy sense of urgency is desirable in any business, including a general transcription agency, to keep your team working with real passion. MOS Legal Transcription Company www.legaltranscriptionservice.com 918-221-7810 8596 E. 101st Street, Suite H Tulsa, OK 74133

2. As a company providingbusiness transcriptionfor more than a decade to a diverse clientele spread across various industry niches, we have learned a great deal about a broad array of organizational cultures. Our exposure in this area has given us insight into practices and processes that have an impact on the company’s success or failure. An important thing we have noted is that often people who are entrusted with the responsibility of transforming the organization do not have that much needed sense of urgency. They remain complacent overall, which may amount to little or no constructive action. What is this feeling of urgency that is needed in your team? Definitely, it is not a feeling of stress. It suggests an impetus to move forward and not be static and be left behind by competitors. This sense of urgency should be internally derived, and motivate and direct your team along the right path. Any delay in getting to a task signifies a lack of a sense of urgency. If you want to get things done promptly and efficiently, you need to have this sense of urgency. In fact, that is what makes you unique. According to John Kotter, as mentioned in his book A Sense of Urgency, without a sense of urgency all transformation efforts will fail. He says that productive urgency is different from anxiety or stress and an attempt to increase urgency could result in a deleterious effect. The focus must be on inspiring a sense of urgency without creating panic and without stressing out your team members. An enterprisersproject.com article recommends some useful techniques for this. • Create a culture of urgency before an actual urgency emerges: According to Dr. Deb Kirby, founder of Imaginal Wisdom, a leadership development and culture-building consultancy, “the time to create urgency is prior to a situation or problem reaching a critical stage.” It creates an organizational culture to continually identify how people, policies, procedures and/or technology are responding. Developing an environment with a healthy level of urgency means that team members anticipate issues in the earliest stages of transformation efforts. • Educate everyone why a sense of urgency is important: Make sure that your team members understand the meaning of urgency and why it is important for the business. They should also be made aware of the consequences of a delay. In addition, you can also discuss your mission and vision and the benefits of a sense of urgency. • Make it personal: Make your employees personally understand how a delay can negatively affect their work and how their jobs will be enriched if they finish assignments successfully within the given time. www.legaltranscriptionservice.com 918-221-7810

3. • Encourage employees to be more productive: Developing a culture of urgency helps your employees to be more productive and deliver better. Giving the employees autonomy to make decisions and feel accountable and responsible for success eases anxiety. Make sure to not keep asking for updates when your workers are working hard to meet the tight deadline. This will add frustration and does not help in completing the task. • Be with your team: Sometimes your team may have to work overtime to complete the work and satisfy the urgency. In such cases make sure that you stay back with your team. This can keep your things moving forward in an organized way while maintaining a sense of urgency. This healthy sense of urgency is desirable in any type of organization including a general transcription agency like ours. That constant drive is what will keep your team working energetically and with real passion. It will help bring out the maximum from each team member and thereby ensure the best outcomes. www.legaltranscriptionservice.com 918-221-7810