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ServiceYear.org: Recruiting and Accessing Resources for Your Program

Learn how to recruit candidates and access resources on ServiceYear.org. Find and follow up with candidates, customize applications, and connect your corps members to opportunities and resources.

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ServiceYear.org: Recruiting and Accessing Resources for Your Program

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  1. Recruiting and Accessing Resources on ServiceYear.org Jonas Kane Service Year Alliance

  2. Agenda • Overview of ServiceYear.org • Adding and updating recruitment info • Major updates from the past year • Finding and following up with candidates • Accessing resources

  3. What is ServiceYear.org? ServiceYear.org supports recruitment for new candidates and provides access to resources for your program and corps members

  4. How candidates discover and apply to opportunities

  5. Candidate Preferences

  6. How do candidates find your opportunities? 2. Filtered search of active listings 1. Suggested matches based on preferences and education level

  7. How do candidates find your opportunities? 3. You recommend a listing to candidates who could be a good fit to apply for your program.

  8. How do candidate’s apply?

  9. Major updates from the past year

  10. Major Changes from Last Year • Transition from “I’m Interested” on listings to ”Apply” • Resumes required on all applications • Candidates can now add an optional statement of interest

  11. Customizing Your Application: Next Steps and URL • What do candidates need to do after submitting their Service Year application and resume? • Extra info you need them to send? • Other questions or offsite application they need to complete?

  12. Coming Soon: Supplemental Questions

  13. Joining and updating recruitment info

  14. Joining as a new organization or user • New organization? Click the “Join” button on ServiceYear.org or go toserviceyear.org/register-organization to create a personal account and enroll your organization • New staff member? Use the same sign up path and request access to your existing organization.

  15. Updating info from last year

  16. Reviewing applications and following up with candidates

  17. Where to Find Applications /Applicant Info? 2. “Corps Members” section in your dashboard. • Notification Email

  18. Where to Find Applications /Applicant Info? 3. Listing Summary Page: Quick way to see individuals for a specific listing

  19. Viewing Applicant Information The candidate details page provides quick links to: • View the candidate’s submitted application • View an individual’s resume • View an individual profile. [LinkedIn profile is also available if one was provided.]

  20. Following Up with Candidates There are three basic ways you can follow up with applicants on ServiceYear.org: • Message through ServiceYear.org • Call them • Email them off-platform

  21. Messaging Candidates and Leads

  22. Messaging Candidates and Leads • You can use the messaging feature to coordinate next steps with candidates (such as setting up an interview). • Messaging is also a way to have a personal touchpoint with candidates + leads • For Leads: This can be used as a follow up to the auto-invitation they receive • For candidates: This can be a way to invite them to learn more about your program, let them know you are interested in seeing an application

  23. Keep in Mind the “Next Steps” • If they’ve followed the link you provided (optional), you’ll also see this noted on their card. You can also see when they last clicked the URL you provided. • For candidates, remember that messaging (and following up more generally) is something you are doing to complement your “Next Steps” instructions

  24. Keep your dashboard up to date. • Decline any candidates you are no longer considering for the role. Enroll anyone you accept! • If helpful, you can also add internal “notes” on candidates

  25. Accessing resources

  26. Your organization dashboard

  27. Resource Hub Access via your dashboard, or by going directly to resources.serviceyear.org.

  28. Searching for Resources

  29. Enroll your corps members and connect them to resources • You can enroll your accepted corps members on ServiceYear.org to help connect them to resources and opportunities (such as Virtual Career and Higher Ed Fairs)

  30. Resources and opportunities for service year corps members

  31. Use the Help Center and connect with our team

  32. Volunteer Iowa Network

  33. Volunteer Iowa Network Page • “Networks” on ServiceYear.org are organizations that help support multiple host organizations, including commissions like Volunteer Iowa • These pages can provide an overview of a network via narrative, photos and/or video, and can link together content from different organization accounts

  34. Organizations and Listings

  35. Corps members and alums

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