370 likes | 626 Views
Sam Newman:Director: Personalisation Programme, OLM RecentlyAssistant Director: Adult Services, Devon Also Worked with ?in Control' initiating their ?in Control Total' programme . Introduction. Work with 10 ? 15 Local AuthoritiesBespoke agreements to match their needs e.g.Staff Engagement programmesScaling up Resource Allocation SystemsDesigning new customer journey ? choice and controlWorking with providersMeasuring well-being as an outcome of personalisationCreating new technology to support personalisation .
E N D
9. Placements in one large English region – over £50k, total of £250 million p.a., 2000 people
40% - didn’t know if meeting need
40% - no named care manager
33% - not reviewed in last 12 months
30% - no written agreement Why do we need a new approach?
14. Social Work – Across 3 Ministries Education & lifelong learning (children's services)
Health & wellbeing (community care)
Justice (there's no separate probation service in Scotland- all local govt justice services are in social work).
15. C21st Review of Social Work - 2005 5 Work streams
Led to ‘Changing Lives Programme’: 2 outcomes:
Capacity to deliver personalised services
Confident, competent, valued workforce