Intercultural sensitivity – critical factor of the process to adapt to the global knowledge societ...
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Intercultural sensitivity – critical factor of the process to adapt to the global knowledge society. Project : “ Educational portal for interactive foreign languages learning, and for a better insertion in a multicultural environment”. Dimitrie Cantemir Christian University

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Project

Intercultural sensitivity – critical factor of the process to adapt to the global knowledge society

Project :

“Educational portal for interactive foreign languageslearning, and for a better insertion in a multicultural environment”

Dimitrie Cantemir Christian University

Project Responsible:MihaelaMureşan


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Partnership


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Pilot Research

Interculturalism in the global knowledge economy

Specific needs for the social insertion in a multicultural environment

Intercultural communication skills


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1. INTERCULTURALISM IN THE GLOBAL KNOWLEDGE ECONOMY

  • Global economy

  • new enlarged interactions

  • virtual environment

  • intercultural dialogue

  • global market

  • increased mobility

  • transnational companies

  • virtual markets

  • Knowledge economy

  • knowledge products & services

  • new skills & abilities

  • enlarged partnership

  • efficient communication

  • skilled workforce

  • almost continuous learning

  • increased accessibility to information and learning


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2. Specific needs for the social insertion in a multicultural environment

  • Conscience of one’s identity

  • Perception over the differences between one’s own culture and the culture of different ethnic groups

  • Perception of the behavior of other people in a multicultural context

  • Degree of relevance of knowing a foreign language and the specific cultural context of the community speaking natively that particular language

  • Efficiency of communication means in a foreign language

  • Importance of knowing specific behavioral elements

  • Importance of knowing and understanding cultural values


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  • Main cultural elements in a multinational company

  • Specific behavioral norms and elements based on certain cultural values that could generate different interpretations in different contexts.

  • Main differences and means of intercultural approach which could allow the establishing of a cooperation climate based on mutual trust

  • Importance of acknowledging specific cultural organizational elements of a certain ethnic group and of the specific oral/written communication means of a certain cultural context

  • Main skills which allow a proper adaptation to another cultural context

  • Main necessary elements for the acquisition of a foreign language for an activity in a multicultural environment

  • Interpretations, comparisons in order to help a rightful positioning of one’s own cultural identity in another cultural context, as well as identifying differences related to organizational culture.


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Main Hypothesis

  • (1) - 100% of the respondents interact directly or indirectly (through TV, internet, radio) with multicultural elements;

    (2) - The intercultural sensitivity represents a crucial issue for the communication in a multicultural environment;

    (3) - The foreign languages knowledge facilitate the intercultural dialogue

    (4) - The majority of the people have a favorable image about an activity in a multicultural environment;


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Influences

  • - Authentic experience in a multicultural environment

    - Age and professional profile


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Sample

153 subjects representing a heterogeneous sample concerning the profession, age, ocupation or socio-professional profile

Identification of 2 lots

lot A – people that are integrated in a multicultural environment (52.9%)

lot B – people that are not involved directly in a multicultural environment(47.1%)


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Level of education


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Age


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Importance of foreign language knowledge


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Intercultural sensitivity


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Importance of foreign language knowledge, cultural elements and specific behavior


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Capacity to understand other cultural environment


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Main elements useful in a multicultural environment


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Main elements useful in an online training course for foreign language learning


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CONCLUSIONS

Accentuated intercultural sensitivity, 90.19% being preoccupied to establish an intercultural dialogue not being disturbed by different behavioral types and trying to understand those who belong to another culture (2)

More than 96% consider that the foreign language Knowledge is crucial for the intercultural dialogue (3)

Knowledge of a foreign language and the cultural context proper to the specific community is useful for over 90% of the respondents (4)


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CONCLUSIONS

The people interacting with a multicultural working environment appreciate the qualitative elements of the intercultural dialogue

The design of the educational model for foreign language training articulates the intercultural dimension with the specific knowledge transfer


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Thank you for your attention!

Prof. Mihaela Muresan

e-mail: [email protected]


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