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Global Solutions Operations

Global Solutions Operations. Joe LoPresti April 2, 2007 A01. Cork, Ireland. Santa Clara, CA. 117 South, Hopkinton. Tokyo, Japan. 42 South, Hopkinton. Global Solutions Operations. Global Solutions Centers. Product & Solution Demonstrations. Delivered to customer in two ways

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Global Solutions Operations

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  1. Global Solutions Operations Joe LoPresti April 2, 2007 A01

  2. Cork, Ireland Santa Clara, CA 117 South, Hopkinton Tokyo, Japan 42 South, Hopkinton GlobalSolutions Operations

  3. Global Solutions Centers

  4. Product & Solution Demonstrations • Delivered to customer in two ways • As part of an EBC visit • As a remote web cast – GSO Engineer direct to Customer • Functional Demo or Roundtable Discussions • Customer can see basic functionality or explore a solution at a deeper level with our SME's • Provide An Enhanced & Unique Customer Experience • Present EMC Technologies In A Simplified Manner • Demonstrate Applications On Real-Life Production Equipment • Focus on Accelerating Sales Cycle

  5. Sample Demonstration Request Form Lists Current Demos available Efforts to continuously enhance offering Provide feedback opportunities

  6. Proof of Concept Program (PoC) To demonstrate or to create a proof point of an environment which the Customer is in the process of planning. Define and demonstrate an environment which will give a Customer sufficient confidence to progress towards closing a deal. To make a request to GSO, EMC account teams can send a blank email to GSO_POC_Request you will receive an auto reply with the request form and an outline of the process

  7. 2006 Proofs-of-Concepts

  8. How To Engage The Global Solutions Operations Centers Hopkinton & Santa Clara Solutions Centers • Request Demo Information by Emailing “HSC Demo”, Subject: “Request-Demo” • Questions or Assistance: Please contact Susan Stout at 508.249.6152 Cork Solutions Center • Receive Demo Request Information – Email “gsg_emea_remote • All Reference documents can also be found at Powerlink and http:\\ebc.emc.com ** Demo Replays Powerlink – Solutions\demos or \\Maho3fp3a\Sdrive\Solutions_Center_Demo_Replays Proof of Concept Engagements • Request Proof of Concept Information by Emailing “GSO_POC_REQUEST”, Subject: “Request-POC” – Select desired Solution Center on the Request Form.

  9. 2006 Solutions Hopkinton Solutions Center • Develop compliance and industry solutions that integrate EMC technologies solving customer business problems. • Industries: Compliance, TME, Oil and Gas, Financial Services, HealthCare and Public Sectors • Technologies: Documentum, Email Archiving, RSA Security, VMware, Rainfinity, CLARiiON, NAS, Centera

  10. GSO - Customer Integration Labs GSO Customer Integration Labs develop and conduct real-world use case testing by combining EMC and third-party hardware and software in typical design, deployment, and operational scenarios. Testing results in guidelines on how these products interoperate at the application level.

  11. Customer Integration Lab Engagement Process Symm Performance Research Symm Pre-Sales Engineering CX Applications Solutions Final Review with Product Marketing Opportunities to enhance “GTM” process

  12. Audit Reports ProductEnhancements Engineering/ Manufacturing Case Studies Proposal/Delivery Quality The Field IntegrationGuides Product Positioning Alliances &Marketing ESRP Customers TCE Customer Integration Lab Provide key material to enhance product quality, reduce the sales cycle, and improve overall customer satisfaction Use Case Customer Integration Labs – Hopkinton & Cork

  13. GSO TCE Customer Integration Lab – Documentation Portfolio • ESRP: • EMC Symmetric DMX-3 4500 SRDF/A (60000 users) Storage Solution • EMC Symmetric DMX-3 4500 SRDF/S (60000 users) Storage Solution • EMC Symmetric DMX1000P SRDF/S Storage Solution • EMC Symmetric DMX3000-M2 Storage Solution • EMC CLARiiON CX700 Storage Solution • EMC CLARiiON CX3-80 Storage Solution • EMC CLARiiON CX3-20 (4000 users) Storage Solution • EMC CLARiiON CX3-20 (8000 users) Storage Solution • EMC CLARiiON CX3-40 Storage Solution • EMC CLARiiON CX3-20c iSCSI (4000 users) Storage Solution • Integration Guides: • Enterprise Exchange CX3-80 CX DR Solution for Exchange Replication Manager/SAN Copy/RepliStor Integration Guide • Enterprise Exchange DMX3000 SRDF/A Integration Guide (V1 & V2) • Enterprise Exchange CX700 Asynchronous Disaster Recovery Integration Guide • Audit Reports: • Enterprise Exchange CX3-80 CX DR Solution for Exchange Replication Manager/SAN Copy/RepliStor Audit Report • Enterprise Exchange DMX3000 SRDF/A Audit Report • Enterprise Exchange CX700 Asynchronous DR Audit Report • C/SMB Exchange CX500 Audit Report • Case Studies: • Enterprise Exchange DMX3000 Case Study • Enterprise Exchange DMX-3 4500 Case Study (12/15 – 12/29) • Non-disruptive Mobility of Exchange 2003 Server from CX to DMX using Invista Case Study • Non-disruptive Migration of an Oracle 10g Database using PowerPath Migration Enabler and Invista Case Study

  14. Q4 06 Q1 07 Q2 07 Q3 07 Q4 07 GSO TCE Customer Integration Lab Exchange Roadmap - 2007 Exchange 2003 DMX3 ESRP Exchange 2003 DMX3 SRDF/CE Exchange 2007 DMX3 Planning Exchange 2007 DMX3 ESRP Exchange 2007 DMX3 Local RM Exchange 2007 DMX3 SRDF/CE 2007 DMX SRDF/A Exchange 2003CX3-80 – Phase 2 / RM Local & RM DR Exchange 2003CX3-80 – Phase 3 / RecoverPoint Ex03 – RP 30M Unisys Exchange 2007 CX3-80 Planning Exchange 2007CX3-80 – ESRP Exchange 2007CX3-80 RM Local & RM DR Exchange 2007CX3-80 RecoverPoint Exchange 2003CX3-40 – Phase 3 / EMailXtender Exchange 2003CX3-40 – Phase 2 / RM Local & RM DR Exchange 2007CX3-40 Planning Exchange 2007CX3-40 ESRP Exchange 2007CX3-40 Archiving Exchange 2007CX3-40 MV/S CX3-80 – Highly Available Secure Email (HASE) CX3-80 – Application Monitoring (ADM) w/MOM + SMARTS • Gray Items are Completed • Green items are Committed and schedules are firm • Blue items have not yet been committed and are subject to change at any time. Timelines are provided to show a possible sequence of work.

  15. GSO TCE Customer Integration Lab SQL Server Roadmap - 2007 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 CX3-80 – SQL Server 2005 RM Local & RM DR CX3-80 – SQL Server 2005 SharePoint/Documentum CX3-80 – SQL Server 2005 RecoverPoint DMX3 – SQL Server 2005 Phase 2 / SRDF/CE DMX3 – SQL Server 2005 Phase I/ SRDF/S and SRDF/A • Gray Items are Completed • Green items are Committed and schedules are firm • Blue items have not yet been committed and are subject to change at any time. Timelines are provided to show a possible sequence of work.

  16. Oracle DMX3 – Consolidation Oracle DMX3 – BU/BC Oracle DMX3 – DR Oracle DMX3 10g to 11g GSO TCE Customer Integration Lab Oracle Roadmap - 2007 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q1 07 Q2 07 Q3 07 Q4 07 Q1 08 Oracle DMXX3 – Data Warehouse Oracle DMX3 – Phase 3 / DR Oracle DMX3 – RecoverPoint Oracle DMX3 – 11g Data Warehouse Oracle DMX3 Solaris – Phase I / Consolidation Oracle DMX3 – Phase 2 / BU/BC Oracle DMX3 – Phase 3 / DR Oracle CX3 Linux – Phase consolidation Oracle CX3 – Phase 2 Repeat all with 11g starting mid Q3 • Gray Items are Completed • Green items are Committed and schedules are firm • Blue items have not yet been committed and are subject to change at any time. Timelines are provided to show a possible sequence of work.

  17. GSO TCE Customer Integration Lab SAP Roadmap - 2007 Q3 06 Q4 06 Q1 07 Q2 07 Q3 07 Q1 07 Q207 Q3 07 Q4 07 Q1 08 SAP Adapt. Computing Sun, RHL, NAS SAP Adapt. Computing Sun, RHL, SAN SAP Adaptive Computing IBM, AIX, SAN SAP AC Dell SUSE, SAN SAP AC Dell SUSE, NAS SAP HPUX DMX/CX Oracle System cloning SAP HPUX DMX/CX Oracle Backup/Recovery SAP HPUX DMX/CX Oracle BC/DR SAP HPUX DMX/CX Oracle Optimization SAP AIX DMX/CX DB2 Backup/Recovery SAP AIX DMX/CX DB2 BC/DR SAP AIX DMX/CX DB2 System cloning SAP Win DMX/CX SQL Backup/Recovery SAP Windows DMX/CX SQL System cloning SAP Linux DMX/CX Oracle System cloning SAP Linux DMX/CX Oracle Backup/Recovery SAP CIO Dashboard SAP Data Subletting SAP Live Cache APO • Gray Items are Completed • Green items are Committed and schedules are firm • Blue items have not yet been committed and are subject to change at any time. Timelines are provided to show a possible sequence of work. SAP Migration Services SAP Enterprise Archiving Services SAP Content Management Services

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