Next generation technologies for the next generation library user
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“Next Generation” Technologies for the “Next Generation” Library User. OR: How to Get Students to Think that the Library is Cool Kristen DeVoe Electronic Resources Librarian College of Charleston [email protected] The “Millennials”. Born between 1982-2000

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“Next Generation” Technologies for the “Next Generation” Library User

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“Next Generation” Technologies for the “Next Generation” Library User

OR: How to Get Students to Think that the Library is Cool

Kristen DeVoe

Electronic Resources Librarian

College of Charleston

[email protected]

The “Millennials”

  • Born between 1982-2000

  • Have a positive view of technology

  • Desire customization in all aspects of their lives

  • Are visual learners

  • Easily multitask

  • Get bored easily

  • Extremely Tech Savvy

Putting Social Technology to Work for Your Library

  • Blogging

  • RSS Feeds

  • Wikis

  • Video

  • Podcasting

  • Tagging/Social Bookmarking


  • What’s a Blog?

  • Academic Libraries with Blogs

  • Blogging Glossary

    • Blogger

    • Blogging

    • Blogrolling

    • Post


  • Can be a successful way to promote library resources and services.

  • Easy to publish the content online

  • Many blogging programs are free or inexpensive.

Before You Blog

  • Who is your target audience?

  • What is the purpose of the blog?

  • What kinds of content will blog posts include?

Before You Blog

  • Target Audience

    • Who are they? Students, faculty, the outside community?

    • What are the typical readers like?

    • What kinds of posts will target readers respond best to? Short posts or longer detailed posts?

    • Is a blog the best publication medium for your audience?

    • Is your target audience online in sufficient enough numbers to make a blog worthwhile?

Before You Blog

  • Purpose & Content

    • What are the key messages that you’re trying to convey with your blog?

    • What kinds of information will you include?

    • Is your target audience interested in this information? Will they read the blog?

Using Blogs in the Library

  • News and Events Blogs

  • Book Review Blogs

  • Promote Library Resources and Services

  • Subject Specific Blogs

Choosing a Blog Platform

  • Local Software Installation or Remote Hosting?

  • Factors to Consider

    • Archives

    • Categories

    • Search

    • Comments

    • Subscription Capabilities

    • Syndication

    • Design

Promoting Your Library Blog

  • Link on library homepage and secondary pages such as library events pages.

  • Catalog links-to and from the blog.

  • Bibliographic Instruction Classes

  • At the Reference Desk and Circulation Desk

  • On college radio or tv stations and email lists.

  • Courseware such as Blackboard or WebCT

Tips for a Successful Library Blog

  • Regularly updated content – so that readers will depend on and expect new daily content

  • Good Content –Will your users follow a blog that offers stories on schedule changes, new books, and policy reminders? Probably not. Give them ideas and information that keeps them coming back.

  • Can be maintained in 15-20 minutes daily. Blogs can involve considerable work. The last thing you want is spending any more than is necessary. With good content it can updated frequently.

RSS Feeds

  • What is RSS?

  • Creating RSS Feeds

  • Subscribing to RSS feeds



  • Why are RSS Feeds Useful?

RSS in the Academic Library

  • Announce the availability of new books and materials in a given subject area

  • Announce the availability of new electronic resources

  • Promote events organized in the library to faculty and students

  • Enhance Library Instruction for different courses by integrating appropriate resources

  • Announce availability of new research and learning opportunities in academic departments’ blogs

Promoting Library RSS Feeds

  • Bibliographic Instruction Classes

  • Register your Feeds With Yahoo! RSS Browse by Topic Directory

  • Hand out informative flyers & bookmarks introducing the feeds at orientation and on library tours.


  • What is a wiki?

    • Content Management System

    • A website in which content can be created and edited by a community of users.

    • Wikipedia is a good example of a wiki

    • Pages connected by hyperlinks

    • The strength of a wiki as a resource is often dependent on the strength of the contributing community.

Wiki Components

  • Pages that the wiki community users can add to or edit

    • (example)

  • Discussion area on each page

    • example

  • Lists changes made to a particular page

  • List of changes made to entire website

  • Search function (example)

Benefits of Wikis

  • Easy to use

    • Web-based

    • Simple syntax (don't need to know HTML)

  • Anyone can make changes – you don’t have to contact the webmaster or subject guide editor to make changes

  • Many free and open source options

  • Flexible and extensible

Wikis in the Academic Library

  • Subject Guides as Wikis

    • Discussion section where users can add comments to the subject guide

    • Users can easily subscribe to RSS feeds for particular subjects and be updated on changes to the subject guide

    • St. Joseph County Public Library (Indiana)

    • Ohio University CommWiki

Wikis in the Academic Library

  • Multi-Disciplinary Subject Guides (ex. A guide on women’s studies/film studies)

  • Events Pages

  • Courseware for BI classes (example)

  • Popular Reference Questions (Internal Use)







Installed (hosted on your server)





Compare Wikis at WikiMatrix

Wiki Platforms

Wiki Tips

  • “Seeding” the Wiki

  • Documentation

  • Developing Content

  • Security

  • Guidelines


  • Create a library presence where your users are on video sharing sites like YouTube and

  • Can be a lot of fun!

  • Video Podcasts and “Vlogging”


Video Sharing Sites

  • Google Video (beta)

  • (beta)

  • YouTube

    • Hosts over 6 million videos with a growth rate of 20% a month

Uses of Video in the Academic Library

  • Promote New Library Products and Services (example)

  • Serve as an “icebreaker” in bibliographic instruction classes (example)

  • Promote the library staff and services (example)

  • Highlight Special Events etc. At the Library (example)

  • Instructional Videos and Tutorials (example)

  • Student Involvement through Video Contests (example)

Video Equipment

  • Video Camera

  • Some Video Editing Programs

    • Windows Movie Maker

    • iMovie

    • Final Cut Pro


  • Simple means of distributing audio (or video) content using syndication feeds (such as RSS)

  • Users can subscribe to a feed of a podcast’s audio content and receive automatic downloads of new content as it is made available online.


  • Record an audio file

  • Add your audio file to an RSS feed

  • Market your podcasts!

    • Bibliographic Instruction

    • Reference Desk

    • School Paper

    • Orientation and Library Tours


  • List of libraries with podcasts


  • Library Tours (example)

  • Interviews with faculty, students, writers, etc. (example)

  • Recordings of library events and speakers

  • Description of new resources

  • Bibliographic Instruction

  • Add subject specific podcasts to subject guides





  • Audio Podcasts


  • Video Podcasts (Vodcasts)


Social Bookmarking

  • What is Social Bookmarking?

    • System for internet users to store, classify, share, and search internet bookmarks.

    • Relies on user “tagging” to describe resources.(example)

    • Users can click on tags to find other resources related to that tag.

Social Bookmarking

  • Advantages

    • Semantically classified tags

    • Access bookmarks from any computer connected to the internet

    • find which sites are related to a particular site ("who ever bookmarked this, also bookmarked...")

    • Share bookmarks with friends & colleagues

Social Bookmarking

  • Disadvantages

    • No standard set of keywords (controlled vocabulary)

    • Mistagging due to spelling error

    • No standard for the structure of tags (capital letters, punctuation)

    • Multiple meanings for one tag

    • No indication of hierarchical relationship (ex. Cat and Siamese)

Social Bookmarking

  • Demonstration


  • Connotea

    • Automatically extract bibliographic information

    • Identifiy articles by DOI

    • Import and export references

    • Narrower focus (scientific community)

  • CiteULike

    • automatically extracts the citation details

    • Import and export references

    • specifically designed to work with academic papers


  • Blogging Links


    • (free)

    • (free)

    • (fee)

    • (free)


  • Services that Generate RSS Feeds

    • FeedXS Feedbuilder

    • RSS Headliner


  • Programs that Generate RSS Feeds

    • RSS Builder (free)

    • FeedForAll (39.95)


  • Wiki Applications

    • Seed Wiki (free)

    • Schtuff (free)

    • Media Wiki

    • Instiki

    • PmWiki

      • Example:


  • YouTube

  • Blip

  • Google Video

  • Login