1 / 11

Outsourcing: An Academic Perspective

السلطة الوطنية الفلسطينية وزارة الإتصالات وتكنولوجيا المعلومات. الجامعة الإسلامية - غزة كلية تكنولوجيا المعلومات. Outsourcing: An Academic Perspective. Rebhi S. Baraka Faculty of IT Islamic University of Gaza. Outline. Need for New Type of Employee The Indian Example

larrybowers
Download Presentation

Outsourcing: An Academic Perspective

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. السلطة الوطنية الفلسطينية وزارة الإتصالات وتكنولوجيا المعلومات الجامعة الإسلامية- غزة كلية تكنولوجيا المعلومات Outsourcing: An Academic Perspective Rebhi S. Baraka Faculty of IT Islamic University of Gaza

  2. Outline • Need for New Type of Employee • The Indian Example • Positive Areas Making Palestine a Strong Outsourcing Location • Constraints to Outsourcing • Perspective: Some Highlights

  3. New Type of Employee: Creative Symbolic Analysts • In his book Work of Nations, Robert Reich describes a new type of employee, ”Creative Symbolic Analysts.” • These Symbolic Analysts, he believes, will be the predominant careers. • They will be charged with the task to innovate with things (creating new software for example) and innovators with needs (creating new services that will delight people). • Put in an economic sense, productivity will increasingly rely on the ability to create ’bluesky’ innovations. • That is, create both the product and the desire for the product.

  4. The Indian Example • English proficiency. • An education system that fosters strong skills in mathematics and science. • Government Policies: IT has become an integral part of the national agenda. • Infrastructure support: in terms of power, utilities, property, technology parks. • Umbrella Organizations: National Association of Software and Services Companies – which monitor and push for government policy and regulations to foster the growth of India’s IT sector

  5. Positive Areas Making Palestine a Strong Outsourcing Location The analysis from the research indicates some very positive areas that make Palestine a potentially strong outsourcing location: The reasons for this are: • Labor costs in Palestine are extremely competitive against both the West and competitive with India and China; • Software, IT Outsourcing services are delivered through electronic communication, providing a borderless environment. • Location, language skills and cultural awareness is good compared to some competition.

  6. Constraints to Outsourcing • Insecurity and instability a major constraint. • The relative isolation of Palestinian companies and individuals has led to the industry needing to understand the up to date competitive climate • International standards are lacking, especially around process and quality management • Lack of capital to drive investment • Limited commercial training and development of new employees • Lack of exposure and contacts in the world markets.

  7. Perspective: Some Highlights • K- 12 Educational Training • Provide CS and SE quality education • Provide awareness and self-confidence, market competitiveness. • Training • English, communication, skills • Local/global market connections through incubators and joint projects with the private sector. (limited role) • Gain/Improve experience of international business

  8. K- 12 Educational Training • Educational training must include a strong program in K- 12, state-of-the art technologies, and intensive language programs. Classroom discussions must facilitate active group participation, brainstorming activities, and adaptability • Education must create a marriage between intellectual curiosity and innovation.

  9. Need for CS and SE quality education • Bjarne Stroustrup, designer of the C++ language and a professor at Texas A&M University, said to me that he’s heard of employers – from Microsoft to Apple to IBM – bemoaning the poor quality of CS grads. James Maguire • ….’s graphic libraries allow students to cobble together software without understanding the underlying source code.Robert Dewar Professor emeritus, NYU • “A lot of it is, ‘Let’s make this all more fun.’ You know, ‘Math is not fun, let’s reduce math requirements. Algorithms are not fun, let’s get rid of them. Ewww – graphic libraries, they’re fun. Let’s have people mess with libraries. And [forget] all this business about ‘command line’ – we’ll have people use nice visual interfaces where they can point and click and do fancy graphic stuff and have fun.“Robert Dewar Professor emeritus, NYU

  10. Perspective: Some Highlights • Involve the industry/ private sector in joint initiatives such as courses, during school hiring, training, seminars and workshops, short time employment. • Train/experience in management • Develop skills in emerging technologies • Cloud Based Software Development (e.g., SaaS) • Web Applications • Mobile Applications • Big Data Analytics

  11. References • Andrae Gonzales et. al. Outsourcing: Past, Present and Future. • James Maguire. IT Outsourcing and the "Unemployable" US Tech Professional. Datamation. • Nicholas White. Market Mapping of the Palestinian ICT Sector and the Opportunities for Partnerships in the Region. 2nd Edition.

More Related