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Commission processing in Voyager Hotel. Login. Click on the Icon to Login. Voyager Com.  XXX  xxx  xxx  xxxx. Main menue of Voyager Com for processing and reporting. Status. Status: Originalnon-processed commission Confirmedconfirmed commission

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Commission processing in Voyager Hotel

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Commission processing in

Voyager Hotel


Login

Click on the Icon to Login


Voyager Com

  • XXX

  • xxx

  • xxx

  • xxxx

Main menue of Voyager Com for

processing and reporting


Status

Status:

Originalnon-processed commission

Confirmedconfirmed commission

Authorizedcommission payment

authorized

(=transmitted to TRUST)

Sent to TACSTRUST transmitted information to TACS

Deletedtransaction was deleted

Original NCoriginal, non-commissionable reservations


Type

Type:

TRUSTreservation received via Voyager

Non TRUSTmanually added

Allboth types


List of outstanding commissions

  • XXX

  • xxx

  • xxx

  • xxxx

Search for Status „Original“ and Type „TRUST“ to receive a list of outstanding commissions, oldest departure date on top

Click on „Printable Version“


Printed List

  • XXX

  • xxx

  • xxx

  • xxxx


Process Commission

  • XXX

  • xxx

  • xxx

  • xxxx

Click on the reservation

to display all details


  • XXX

  • xxx

  • xxx

  • xxxx

Outstanding commissions on the left, chosen reservation on the right


Reservation Details

Daily rate

Guest name

Arrival and departure date

Travel Agency Information

Commission percentage

Commission amount

Adjustment Code

White fields can be modified, e.g. departure date


Total rate and commission amount change automatically


Non-commissionable

Commission is displayed as „non-commissionable“ when the rate was set up accordingly


Change the „Adjustment Code“ according to your changes

This information will be forwarded to the travel agency

Click on „Confirm“ to save changes (process the commission)


Adjustment Codes

UnchangedCommission paid on original reservation

Previously PaidChange Comm. Amount to 0,00

OverpaidChange Comm. Amount

No ShowChange Comm. Amount if necessary

Delete TransactionDeletes the reservation from Voyager Com

Direct CancellationChoose when guest called hotel to cancel


Confirmed Commissions

Search for Status „Confirmed“ to get a list of the reservations previously processed


Click on „Printable Version “ if you need a paper copy


Printable Version


Confirmed Commission

Also in Status „Confirmed“ all white fields can be modified, please confirm again to save changes


Authorize

You see a list of confirmed reservations

Click on „Authorize“ to finalize the process


The commissions you previously confirmed


Printable Version


The „Authorize“ button is active when you click on „Commission Report printed?“


Commission was „transmitted“ to TRUST


Add Commissions

Choose „NEW“ to manually add commissions


Please add all necessary information:

Guest name

Arrival and departure

Travel agency

Rate


Commission is calculated by the system

Commission percentage taken from Content, overwrite if needed


Search for „Non-TRUST“ commissions to find the ones you added in the system


Authorize like any other commission

Both, TRUST and Non-TRUST reservations can be confirmed and authorized in the same session


Search and Report

Use combinations of „Status“ and „Type“ to allocate commissions


Search

Result

„Authorized“ and „All“ to see the reservation you previously transmitted to TRUST


Search

Result

Narrow down the search by entering a date range


Search

Result

Enter an IATA number when searching for a certain travel agent


Broaden your search by using a *, e.g when searching a guest name


CSP Reports

TRUST will provide a monthly overview of processed commissions under CSP Reports.


Travel Agency

Arrival and

Departure

Confirmation No

Guest name

Hotel´s

Commission

amount

Payment informartion: cheque number, date and total amount paid (from all hotels to this agency)


Search a Travel Agent

Choose „Search“


Enter the information you have (remember to use the * ) and click on „Search“


Use „Search“ to return to the previous screen or choose a travel agency


Information will be filled in


Contact

Voyager Com Department

Lyoner Strasse 40, 60528 Frankfurt, Germany

t +49 (0)69 665 64 581

f +49 (0)69 665 64 579

e [email protected]


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