ERO (Transmitter) Training Module 5

1. ERO (Transmitter) TrainingModule 5 Reports ERO TRAINING - MODULE 5

2. Lesson Overview: TaxWise Management Reports • In this lesson we will cover: • Learn how to run a TaxWise report • Learn how to filter the report • Discuss the reports that will help you manage your sites • Awaiting IRS Acks Summary • Client List • Preparer Field Values • Office Information • Military Preparer Summary • Learn how to print and export reports ERO TRAINING - MODULE 5

3. Steps for running a TaxWise report • Login as the appropriate user • Open the Reports menu • Select Reports List • Highlight the desired report • Press Enter • Click OK on Report Criteria window ERO TRAINING - MODULE 5

4. The Report Criteria window allows you to customize your report • Accept the defaults to include all returns • Change the starting or ending date • Choose the type of date you want to run your report by • Defaults to no date filter • Date created • Date edited • Printed • E-file created ERO TRAINING - MODULE 5

5. Run reports for a specific EFIN if you are transmitting for multiple EFINS • Enter the EFIN in the first 6 digits of the Starting DCN and Ending DCN • User Name • Generates a report for the specific user name • Preparer ID • Generates a report for the specific Preparer ID • State e-files only? • Includes only the returns that have the specified state e-file ERO TRAINING - MODULE 5

6. Report Print Options • Print Preview • Default Option • Review report to make sure it is the correct information • Print to printer from the Print preview page • Printer • Prints directly to the printer • Disk • Select format of the report • Select the destination drive ERO TRAINING - MODULE 5

7. Run a report displays totals only usingReport Options • Print Summary Information Only • Does not show SSN details • Include erased returns • Includes erased returns in your report totals • Does not indicate which returns have been erased • Print Gray bar • Prints gray bar on alternate rows • Easier to review reports ERO TRAINING - MODULE 5

8. Report Criteria gives you the ability to change the order of the report • Primary SSN • Default option • Returns will be listed in order by taxpayer SSN • Primary last name • Returns will be listed in order by taxpayer last name • DCN • Returns will be listed in DCN order ERO TRAINING - MODULE 5

9. Awaiting IRS Acks Report • Lists returns that have been sent to IRS but not yet acknowledged • Run on a daily basis to manage your returns • Call CCH if you have not received an IRS acknowledgement within 96 hours Recommend: Log in to Support and select Return Query to enter SSN to get status. If status shows as accepted, then click on “update database”. You will get the acknowledgement within 24 hrs. ERO TRAINING - MODULE 5

10. Client List • Lists all of the clients in the database of the package you have loaded • Includes the following information: • EFIN • SSN • Taxpayer Name • Evening phone number • Daytime phone number • Filename • Federal Status ERO TRAINING - MODULE 5

11. Preparer Field Values • Lists the Preparer Use entries from the Main Info page for each return • Includes the following information: • SSN • Last Name • Prep Use fields 1-10 ERO TRAINING - MODULE 5

12. Office Information • Lists general information about each tax return • The report includes • SSN • Taxpayer last name • Form used to file return • Type of return • Filing Status • AGI • EIC • Refund/Balance due ERO TRAINING - MODULE 5

13. Military Preparer Summary • Can be used by everyone • Provides totals for the following: • Number of Returns • Number of e-files • Number of paper returns • E-file to paper ratio • Number of schedules for C, D, E, EIC • Number of Forms 2441 and 8606 • Number of 1040X returns ERO TRAINING - MODULE 5

14. TYPICAL REPORTS REQUIRED • IRS Electronic Filing Summary • Tax Form Type by Filing Status • Preparer Summary ERO TRAINING - MODULE 5

15. Print the report after you have reviewed the information on screen • Click the Printer icon • Click OK to print • Click Cancel to quit the printing process • Close the Report window • Click the X in the upper right corner of the window ERO TRAINING - MODULE 5

16. Export the report information • Click the Export icon • Select the Format of the export file • PDF to store • Excel to edit • Select the Destination of the export file • Most common is Disk file • Choose what part of report to export • Click OK • Name the export file • Click Save ERO TRAINING - MODULE 5

17. Use Help to determine which reports to use at your site • Click the Help button on Select a Report to Print • Click the 1040 Report Descriptions link ERO TRAINING - MODULE 5

18. Additional reports are available on the TaxWise Report Server • Log in to the TaxWise Support Site • Click My Information • Click Reports • Review the list of available reports ERO TRAINING - MODULE 5

19. Troubleshooting Tip: Can I create my own report if I cannot find it in TaxWise? • ODBC (Open Database Connectivity) allows you to create your own reports • Must use a third party tool • Seagate Crystal Reports 9.0 • Not supported by TaxWise • Save report to UTS08\Reports folder ERO TRAINING - MODULE 5

20. Lesson Summary: TaxWise Management Reports • In this lesson we have covered: • Running a TaxWise report • Filtering the report • Reports that will help you manage your sites • Printing reports • Exporting reports • What questions do you have before we move on? ERO TRAINING - MODULE 5