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Unification simplification through cooperation innovation opportunity

  • Unification & Simplification Through:

  • Cooperation

  • Innovation

  • Opportunity

How IT Contributes to Business by leveraging Solution ArchitectureAssociation of Enterprise ArchitecturesExcellence, Trust, Collaboration and Commitment” – CTOCDaud Santosa Chief Technology OfficerDepartment of the InteriorWashington DC, April 12, 2006


Agenda

Agenda

  • Background and Business Strategy

    • Common Challenges

    • DOI Business Strategy

  • IT contributes to Business Strategy

    • DOI Enterprise Initiatives

    • Example of developing Solution Architecture to solve Business Problem.

  • CTO Council and Service Oriented Integration Center of Excellence vision

  • Questions and Answers

1


Unification simplification through cooperation innovation opportunity

Background and Business Strategy

2


Quote for today using time

Quote for today – Using Time

  • Discover your uniqueness; then discipline yourself to develop it.” – Jim Sundberg

  • “Behind an able man there are always other able men.” – Chinese Proverb

  • “It is not enough to be busy. The question is: What are we busy about?” – Henry David Thoreau

  • “Watch your thoughts; they become your words. Watch your words; they become your actions. Watch your actions; they become your habits. Watch your habits; they become your character. Watch your character for it will become your destiny. – Frank Outlaw

3


What are the characteristics of the on demand government

What are the Characteristics of theOn-Demand Government?

Government Challenges

Characteristics of an

On Demand Enterprise

Description

Changing Expectation of Citizens, Threat, Partner (Other Federal Government), Catastrophe

Able to sense and response in real time to the changing needs of citizens, partners, employees, and other governments

Responsive

“Responsive in real-time

Collaboration across geographies (globally, governments and partners, managing skills shortages)

Concentrating on core competencies – and using strategic bureaus partners to manage needs outside of these competencies

Focused

“Focus on what’s core and differentiating”

Employing variable cost structure to operate at high levels of productivity

Sustained budget & resource pressures

Variable

“Using variable cost structures”

Able to handle changes in political, economic, and physical environment and manage consistent availability, security and privacy – around the world, around the clock

Balancing demands of Security, Safety and Privacy

Resilient

“Resilient around the world,

around the clock”

4


What are the common challenges 1

What are the common challenges (1)?

  • What problems are we trying to solve for both Business and IT perspective?

  • What business values are we proposing to both IT and Business executives?

  • How do we start building the future infrastructure to support the current and future on-Demand Government mission?

5


Unification simplification through cooperation innovation opportunity

What are the common challenges (2)?

  • How do we scope the Business Requirements to leverage new technologies within the proper budget and resources?

  • How do we start leveraging the concept of reuse to reduce the risk for complex projects?

  • How do we overcome the culture barrier and educate the IT staff to adopt the new way of implementing IT in the future?

6


Doi business strategy

DOI Business Strategy

Extend the breadth and depth of relationship among DOI communities

To promote information sharing and collaboration among DOI Communities, Business partners, other Federal Governments, State and Local

Reduce delivery channel costs and minimize transaction barriers.

To move customers and transaction away from high manual to electronic channels such as Web, PDA, e tc.

Consistency of DOI branding including our business partners and bureaus

To emphasize the easy access to information or subscription

Create customer satisfaction and protect privacy

To create happier customers -- usually done in the area of Customer Support and Services

To protect the privacy of our Customers, and Data.

7


Unification simplification through cooperation innovation opportunity

External Customer Service

Manage DOI Resources

Law Enforcement Protection

Public Information Management

Customer Relationship Management

Incident and LE Services

1

  • Contact Mgmt

  • Registration & ID Mgmt

  • Personalization

Emergency Management Services

Product Dissemination

Human Resources Mgmt.

Information Dissemination

2

H

1

Financial Mgmt

Field Interview Services

Privacy Protection

Track Evident and Management Services

Records Accessibility & Protection

M

H

Administrative Mgmt.

Service Directory

Case Management Services

Information Resources Mgmt

Product and Service Ideation

L

Monitoring & Evaluation

Crime Pattern and Predictive Analysis Services

HR Benefits & Comp. Admin

Customer Outreach

Product Development

L

HR Acquisition & Dev.

Search and Rescue

Service Outreach

L

Employee Relations

Publishing

Filing/Register

Accounting

H

Analytic Reporting

14

H

Collections

Public Search

L

Correspondence

Fee & Payment Processing

H

H

8

Facilities & Equipment Mgmt

Public Records Retrieval

Licensing

L

2

Mobile Services

Services Acquisition

Order Fulfillment

8

IT Services

Records Retention

Training

CallCenter

L

L

3

FEA BRM Mode of Delivery: Direct Service to Citizens

FEA BRM Service to Citizens: Law Enforcement

FEA BRM Mode of Delivery: Knowledge Creation and Mgmt

FEA BRM Mgmt of Resources

FEA BRM Support Services:

Planning & Resource Allocation

Policy & Regulation Development

Legislative Relations

Control & Oversight

Systems

Cost

Criticality

Hot Components

Computer Aided Dispatched

Jail/Detention Management

8


Unification simplification through cooperation innovation opportunity

IT contributes to Business Strategy

9


Unification simplification through cooperation innovation opportunity

Enterprise DOI Initiatives

Enterprise Business

Application Projects

Enterprise Infrastructure

Projects

  • Financial Business Management System (DOI)

  • OCS Connect (MMS)

  • Incident Management And Reporting System (DOI/NPS)

  • Geospatial One Stop (DOI/USGS)

  • HSPD-12

  • Enterprise Service Network

    • Law Enforcement Network

  • Active Directory & Messaging (External, Trust and non Trust) Services

  • PKI (Cybertrust) Services

  • Identity Management Services

  • Reduce Sign On (External, Internal) Services

  • Enterprise DOI Portal (OST Portal, HR Portal, OS Portal, USGS Portal, OCIO Portal, IMARS Portal)

10


It self expression or science unify simplify example from doi trm subset current

User Interface

HTML, XHTML, DHTML,XHTMLMP, VXML

JSP, ASP

VB

VB, VBA, Windows GUI

Presentation

Portal

Clever Path

(CA)

Broadvision

Plumtree

Viador

Sun One

Portal

EPICENTRIC

Webphere

Portal

Oracle

SAP

Tibco

Backweb

Web Content Management

Zope, Extensis,

NextPage, BroadVision,

Documentum, FileNet,

IBM Lotus Workplace,

Interwoven,

Microsoft, Open Market,

Percussion Software, Stellent,

Vignette

Apache 2.0.4.8,

Apache 1.3.2.3

Sun One

Web Server

6.1

Lotus

Domino

MS IIS

6.0

Oracle

Web

Server

Netscape

Commerce

Server

1.12

IBM HTTP

Server

Web Server

Web Application Server

Bea Web Logic,

Brio Ondemand Svr,

CITRIX, Cold Fusion

Domino,

ESRI App. Sver,

JAM, JBOSS

Oracle App Sever,

SigmaPlot,

Sybase EA Server,

Tomcat 4.1.29, 5.0.14

Tuxedo Lite,

IBM Websphere 2.02

IBM Websphere 3.5,

IONA 3.01

Knowledge Management

Clear Forest

Convera

Documentum

FileNet

IBM Lotus

workplace

Net

Perceptions

Entrieve

Corel Paradox,

DBASE 5,4,3

FileMaker Pro 4.0,

FileMaker Pro 5.0,

Foxpro

ArcSDE,

Informix 7.30uc5,

Informix 7.23 uc1,

Informix 7.12 uc1,

Informix 9.2.1

Oracle

DB2 8.1,

Lotus Approach 97B,

Lotus Approach 9,

Lotus Approach 3.02,

Access 95,97,

Access 2000,2002,

SQL Server 6.5 sp4,

SQL Server 6.5,7,

My SQL 4.01,

My SQL 3.2.3.4.9

Databases

Operating System

DOS 6.22

Windows NT 3.1,95, 98,4.0 ,2000, XP

Netware 4-6,

OS/2 3.1

Sun Solaris 2.6,

Sun Solaris 7.0, AIX, LINUX

IT: Self-Expression or Science? Unify & Simplify!Example from DOI TRM (Subset) - Current

11


Gartner research

Gartner Research

  • “They found that simply developing an EA doesn’t generate benefits. CIOs need to apply EA in four aspects of their work to realize business value:

    • aligning IT with the business strategy,

    • communicating IT’s vision and value,

    • guiding IT investment and design decisions, and

    • changing business and IS behaviors.”

      Mark McDonald

      Group Vice Presidend & Head of Research

12


Enterprise architecture and solution architecture linkage

Enterprise Architecture and Solution Architecture linkage

The Solution Architecture is the end-to-end architecture for a given project or IT initiatives. It includes the functional, non-functional and Operational aspect of the architecture.

13

Source: IBM


The iea identifies six primary constituent architectures

The IEA identifies six primary constituent architectures

14


What are the solution architecture consists of

What are the Solution Architecture consists of:

  • Solution Objectives and Scope

  • High Level Business Requirement

  • Solution Overview Diagram

  • Use Case Model (Diagram and Text)

  • Non-functional Requirements

  • Component Model

  • Deployment / Operational Model

  • Architectural Decisions

15


Unification simplification through cooperation innovation opportunity

Solutions Architecture Example: Using the Patterns for e-business, we identify the appropriate architecture patterns required for the solution.

Allow users to (indirectly) communicate

with each other (e.g. an email notifying

Provide users direct access to

someone of change in application status)

Automated DOI business services

n

Self-Service

o

n

i

t

o

a

i

t

r

a

g

r

e

g

Collaboration

t

n

e

t

I

Provide seamless

n

n

I

access to services

Integrate

o

provided by

s

multiple

i

t

multiple

s

Information Aggregation

DOI legacy

a

application

e

applications

c

c

i

l

c

p

A

p

A

Extended Enterprise

Integration with Bureaus,

Aggregate information from

Other Business Partners

multiple individual applications

processes

16

16


Patterns for e business in the development life cycle

Patterns for e-business in the Development Life Cycle

17


Fbms high level business services

FBMS High Level Business Services

18


Unification simplification through cooperation innovation opportunity

Solution Overview Diagram: Identify Application Pattern and Service Reference Model

19


Imars high level of business services

IMARS High Level of Business Services

20


Unification simplification through cooperation innovation opportunity

Crime

Analysis

Users

Solution Overview Diagram: Identify Service Reference Model

Digital Asset Services::Document Management, Record Management

Process Automation Services::Tracking & Workflow,

Routing & Scheduling

Incident & LE

Services

Self Service

Extended

Enterprise

NIBRS

Case

Management

Services

Emergency

Management

Services

Application::

Decomposition

Tier

Access

Integration::

Role

Based

Personalization

Security

Services

Central

Violation

Bureau (CVB)

Back Office Services::

Integration

IMARS

Users

Inquire & Update

Services

I

N

T

E

R

N

E

T

I

N

T

R

A

N

E

T

Consolidated

Imars View

Enterprise

Integration

Hub

Authentication

& Authorization

Services

Watch Office

(DHS)

Other Users

Field Interview

Services

Record

Management

Services

Customer Services::Customer Initiated Assistance::Self Service

Other Agencies

Track Evident and Property Services

Back Office Services::Integration

Customer Services::Customer Initiated Assistance::Self Service

Information

Aggregation

CRM

Services

Messaging &

Collaboration

Collaboration

Crime Pattern &

Predictive Analysis Services

GIS Services

Administration

Services

Support Services::Security Management, Collaboration, Search, System Management

21


Run time application decomposition pattern

Run Time Application Decomposition Pattern

22


Unification simplification through cooperation innovation opportunity

DOI Target of Self Service Enterprise Logical Solution Architecture for Small to Enterprise Application


Choose the best technology from trm example to support the enterprise solution product mapping

Choose the best technology from TRM (example) to support the Enterprise Solution (Product Mapping)

24


Unification simplification through cooperation innovation opportunity

Business Value Proposition

  • To identify the complexities and risks during the early stage of the planning

  • To provide the Solution framework in the RFP in order to provide guidance of “how” the vendors should provide response with the right information in the proposal.

  • To identify the operational aspects of the solutions including Data Center, Infrastructures (Network, Security, Hard wares and soft wares, etc), Helpdesk, etc.

  • To identify the pro and con of outsourcing vs. in-house.

  • To identify the skill sets that required to implement the systems including resources, training, and so forth

  • To estimate the cost of the overall projects, Integrated project plan and choose the right Solution and its vendors.

25


Unification simplification through cooperation innovation opportunity

CTO Council and Service Oriented Integration Center of Excellence Vision

26


Overview of the vision of service orientation integration soi center of excellence

Overview of the Vision of Service Orientation Integration (SOI) Center of Excellence

27


The doi soi coe focus in four major areas

The DOI SOI CoE focus in four major areas

  • Thought Leadership and Knowledge

    • Adopt patterns & framework

    • Define and maintain DOI

    • Enterprise Solution Architecture Framework

    • Survey external sources such as

    • Gartner Research or others, Redbooks, White Paper, and Best Practices

    • Develop DOI Reference Architecture

    • Adopt Emerging Technology/R&D

  • Delivery Excellence

    • Leverage senior skills

    • Assist troubled projects

    • Conduct Solution and design

    • reviews

    • Provide method expertise

    • Business value Analysis

  • Community Building and Communications

    • Facilitate teaming

    • Build and maintain a website for

    • sharing and communication

    • Establish a direct channel for

    • technology transfer from CoE to OCIO

    • Establish Collaboration to Bureaus and Business Partner to promote asset Reuse

  • Delivery Capability

    • Develop & manage skill sets

    • and roadmaps

    • Provide proactive mentoring

    • Assist CoE in implementing proof of concept with the new technologies

28


My information

My Information:

Daud Santosa

Chief Technology Officer

Department of the Interior

Office: 202-208-5064

Cell: 202-320-6791

[email protected]

29


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