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Key Questions What is systems change, and why is it important?

North Carolina Sector Strategies Learning Exchange Bringing About Systems Change Jack Mills, National Network of Sector Partners representing Accelerating State Adoption of Sector Strategies January 13, 2010. Key Questions What is systems change, and why is it important?

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Key Questions What is systems change, and why is it important?

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  1. North Carolina Sector StrategiesLearning ExchangeBringing About Systems ChangeJack Mills, National Network of Sector PartnersrepresentingAccelerating State Adoption of Sector StrategiesJanuary 13, 2010

  2. Key Questions What is systems change, and why is it important? How can Regional Skills Partnerships develop a strategy to push systems change? How does a systems change strategy provide a framework for Regional Skills Partnerships’ ongoing work?

  3. Systems Change Sector initiatives bring about systems change in: • Industry practices • The workforce development system (service providers’ activities and/or how they work together) • Public policy: law, regulations, and public funding By bringing about systems change, a sector initiative • Overcomes barriers to success faced by employers, individuals, and the sector initiative • Has broad scale impact (beyond the employers and individuals the sector initiative provides services to)

  4. Systems Change – Where to Begin • Gain deep understanding of barriers to success related to your sector initiatives goals • for individuals, the industries, and/or your sector initiative. • Determine which require changes in “business as usual” and are of great concern. • Develop strategies that use the concern about the barriers as a leverage point to bring about change.

  5. Industry Practices Possibilities for systems change in industry: • How could hiring practices be changed to make a non-traditional workforce available to employers and low-income job seekers opportunities for employment? • How could working conditions be improved to benefit workers and employers? • How could advancement opportunities be developed for low-wage workers? • Adapted from Systems Change, by The Aspen Institute Workforce Strategies Initiative

  6. Services & Service Delivery Systems Possibilities for systems change in services for job seekers, workers, and employers, and the way in which service delivery is coordinated: • How could skill development, and access to it, be improved (including credit-based and industry-recognized certificate programs)? • How could new training improve access to quality jobs and help workers after they’re employed (e.g. new apprenticeship programs) ? • How could support services better meet industry and worker needs by reducing turnover?

  7. Public Policy Possibilities for systems change in policy: • How could regulation of the target industry be changed to encourage high-quality employment opportunities? • How could public funding support of education and training be increased or improved (e.g. made more flexible)? • Adapted from Systems Change, by The Aspen Institute Workforce Strategies Initiative

  8. Example: Road to Nursing Program Need: • Healthcare organizations had critical need for LPNs and RNs; healthcare workers needed a way to advance. • Community college’s well-established daytime Associates of Science Degree (AS) in Nursing program was at capacity, and did not meet needs of working LPNs.

  9. Road to Nursing Partners • New England Sinai Hospital • Lifecare Centers of America • Jordan Hospital • St. Joseph’s Manor (nursing home) • Brockton Workforce Investment Board • South Coastal Workforce Investment Board • Massasoit Community College • WorkSource Partners, Inc

  10. Road to Nursing Solution • 18-month evening RN program through which LPNs can graduate with an AS in Nursing • Cost: $122,000 primarily for Massasoit Community College to cover the cost of instructors and testing • Clinical sites: Brocton and South Shore Hospitals, and McLean Southeast (for psychiatric and pediatric nursing requirements) • Approvals of program received from the Board of Registration in Nursing and the League of Nursing Accreditation

  11. Road to Nursing – Systems Change Goal: continuation of evening LPN to RN program by Massasoit Community College • Successes systems change built upon: evening program development cost covered, accreditation received, 93 percent success rate for students. • Key challenges: • Funding • Continuation of WorkSource Partners services • Recruitment, career counseling, case management, and assistance in obtaining support services • Continuation of clinical sites

  12. Road to Nursing – Systems Change Key challenges: funding, continuation of WorkSource Partners services, continuation of clinical sites • Funding solution: student tuition • WorkSource Partners solution: business model is for employers to pay for services • Clinical sites solution: program increases Massasoit CC’s AS in Nursing graduates by 30 percent, so employers continue to provide sites

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