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Best Practices for Limiting Liability with Social Media

Best Practices for Limiting Liability with Social Media . Reshan Cooray Director of Risk Services ASCIP. Today’s Discussion. Define Risk and Cost of Risk Social Media Mishaps Managing Social Media Risks ASCIP’s Coverage Best Practices for Reducing Liability. What is Risk?.

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Best Practices for Limiting Liability with Social Media

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  1. Best Practices for Limiting Liability with Social Media Reshan Cooray Director of Risk Services ASCIP

  2. Today’s Discussion • Define Risk and Cost of Risk • Social Media Mishaps • Managing Social Media Risks • ASCIP’s Coverage • Best Practices for Reducing Liability

  3. What is Risk? • Risk-Uncertainty about outcomes thatcan either be negative or positive. • Negative Consequences • Damage • Injury • Liability • Loss Source: Risk Assessment-Baranoff, Harrington, Niehaus

  4. Where Does Risk Exist With Social Media? • Personal injury liability-slander, defamation • Property Damage Liability-Breech of network/access to electronic information • Inappropriate use of District owned equipment • Errors and Omissions Liability-Failure to adhere to mandated reporting requirements • Privacy/ Free Speech Issues

  5. What is the Cost of Risk • Cost of Risk –total cost associated with both the prevention and/or the actual cost of loss or damage sustained by the District. • Accidental Losses (People/Property) • Network Repair • Cost of Litigation (Including Defense Costs) • Insurance Premiums • Limits of Insurance/Deductibles • Cost of Risk Control Techniques • Audits, security measures, training

  6. What is Risk Management? • The process of making and implementing decisions that will minimize the adverse effects of accidental losses on a District. • Planning, organizing, leading and controlling organizational resources to minimize risk. Source: Risk Assessment-Baranoff, Harrington, Niehaus

  7. Social Media Mishaps • Cyber Bullying Issues • Threats • Harassment/ Discrimination • Inappropriate Communication • Staff to Student • Student to Student

  8. ASCIP General Liability Memorandum of Coverage • Use of social media related programs-Not specifically excluded • District sponsored program • Coverage for third party liability claims

  9. Best Practices for Reducing Liability • Establish Criteria for Social Media Use • Types of use • Communication • Approval process for creating accounts • Restricting access to inappropriate material • Establish policies/ guidelines • Social Media Policy & Comments Policy • Educate Staff and Students • Ethical use, internet safety, downloading etc.

  10. Best Practices for Reducing Liability • Monitor Use of Social Media • Adherence to Policy • Appropriate Use • Re-educate as necessary

  11. Questions

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