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a . Jean Michel Pancrazi Patrick Hauberoche Customer Support Technical Publication for Government Helicopters. AECMA 1000D on Tiger and NH90 An example of Electronic Publication in AECMA 1000D. Tech Pub in Eurocopter. Domain: Customer Support.

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Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

a

Jean Michel Pancrazi

Patrick Hauberoche

Customer Support

Technical Publication for Government Helicopters

AECMA 1000D on Tiger and NH90

An example of Electronic Publication in AECMA 1000D

1


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Tech Pub in Eurocopter

Domain: Customer Support

Activity: Creation and Maintenance of Support Technical Publication for Helicopters

Destination : All Eurocopter Customers

Civil range : Paper and Electronic Technical Publication based on ATA 100/2100

EC120, EC130, EC 135, EC145, EC155, AS332, ….

Military range : Electronic Technical Publication based on AECMA 1000D for specific military programs : Tiger, NH90, ...

2


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

General overview

  • Document conversion on Tiger

    • Already existing paper tech pub on ATA 100

    • Converted in Electronic documentation based on AECMA 1000

Full AECMA 1000D creation on NH90

  • Both program are shared between many partners

    • Many industry with different basis

    • Engine manufactures and Equipment suppliers also involved in other programs

    • In both cases, Industry is integrator for customer(s) and only delivers IETP

  • New constraints comparing with ‘classical’ tech pub

    • Integrated Logistic Support on TIGER and NH90

    • Maintenance concept given by LSA

    • Breakdown for tech pub and Material Support given by SBC (close link)

  • Applicability management

    • 3 basic version on Tiger (HAP/UHT/HAC) + 2 export version (HAD/ARH)

    • More than 15 basic versions on NH90

    • Many changes on design during life cycle

  • => Important need of applicability management (use of ‘in-line applicability’)

3


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Focus on AECMA

TIGER

NH90

General features

French/German Program

EC is CSDB integrator of all DM for

Tiger Program and is in charge of

the Master CSDB for the Customer

French/German/Italian/Dutch Program

EC provides data modules under EC RPC and integrates French Equipment

Suppliers (ECD is Integrator)

Based on s1000D

Issue 1 change 7

Self content Guidance Document

Issue 1 change 8

Guidance Document + Style Guide

Additional features

due to contract or

request from customers

Data exchanges based on AECMA 1.8

Hot spots partly based on AECMA 1.9

Some customisation (graphic size,

tech pub code …)

None (« pure » AECMA 1.8)

Additional request

(under discussion)

IAWD

IETP-X

Hot spots

IETP-X

IAWD

Prospect

Possible migration to s1000D 1.9 or s1000D 2.x later for both programs in order

to take all needs into account and avoid differences between programs

As a summary

two programs, two different implementation of AECMA, two different set of rules, different constraints, some actors are the same

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Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Tiger Integration

GIAT

O.D.T. (customer)

MTR

Matra Bae

Thales Avi.

Equipment Suppliers

EUROCOPTER

SAGEM

Integrator

EADS - M

ECD

EC

TDA

EM

EMDG

Thales Com

Missiles manufacturer

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Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

DM life cycle (Tiger example)

Local Level

Integrator Level

Customer Level

DM

DM

orig.

First verification

DM

trans.

Customer

Translation

Unverified Data Modules

First verified Data Modules

First verified

Data Modules

Authoring

IPR

Local level is EC, ECD, EADS-M

Integrator level is EC

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Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Data exchanges (Tiger example)

EC

CSDB

Master CSDB

Input checks

EADS-M

ECD

CSDB

management

IPR management

ODT

MTR

Publications

Sup.

Resp. EC

Nations

Master

CSDB

Master

CSDB

7


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Experience feedback (1/2)

AECMA technical publication launched in 1998 for Tiger, 1999 for NH90

Hard points (but not negatives ones !)

  • Difficulties to harmonise concepts between the two programs =>

    • discrepancies to manage for EC/ECD and common suppliers

    • difficulties also with the common customers (French and German officials) which have two products presenting different rules from the same furnisher

  • Maturity of Spec1000D in the beginning of the Tiger program

    • need of some adaptation and amendments (now integrated in basic specification)

  • Some difficulties with AECMA concepts and formalism one some topics

    • Aircrew : Difficulties for pilot to accept the AECMA formalism

    • Long process for explanation (many habits to change)

  • => Strongly requests a detailed Guidance Document

Huge amount of work due to integrator position on Tiger => Co-ordination with all partners needed (analyse of DMRL, harmonisation, derogation for some partner, ...)

In Process Review generates important amount of remarks and rework

=> advantage is best quality of the final product for “In Service” phase.

8


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Experience feedback (2/2)

Positive points

Relative easiness of tools implementation for data modules management

Technical publication structure regarding data modules is more logical and avoids redundancies (make one, use many)

Easy adaptation for Browser viewer technology comparing with civil range (ATA)

General quality of the Technical Publication increased (automatic checks, validation, DMRL management)

Cycles for Electronic publication production (elapsed time between CSDB freeze and CD-Rom Issue) decrease comparing with civilian range documentation

9


Aecma 1000d on tiger and nh90 an example of electronic publication in aecma 1000d

Thank you

for your attention !

Example of AECMA Publication :

Xindoc Tiger

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