GTA Update. CIO Council March 17, 2008. RFQC Issued 10 Days Early. Early completion shows team’s focus and dedication RFQC requested proposals for two streams Infrastructure: data centers, mainframes, servers, PCs, laptops Managed network services: state’s wide area network
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CIO CouncilMarch 17, 2008
This is transformational change
If you are not involved now, an agency with similar requirements is involved
Many processes will change
Enterprise agencies working with GTA to ensure success
Office of Planning and Budget
State Personnel Administration
BudgetingTransformation Will Affect All Agencies
State IT Expenditures and Priorities requirements is involvedGTA’s Business Model
Services for Georgians
March 17, 2008
CIO requirements is involvedModel
What Happens to Operations? requirements is involvedOperational Component of GTA transforms into a Service Management Organization
Enterprise Disaster Recovery
Enterprise Service Solutions
To manage the relationship between GTA and infrastructure providers to ensure business receives quality, cost effective, reliable and scaleable infrastructure services
To leverage the best practice technologies and processes from the infrastructure service providers to drive change in enterprise functions
RSO requirements is involved
OrganizationWhat does an SMO look like ?
External Service Providers
Functional View into the processes of the SMO
Governance and Oversight requirements is involved
Organization Structure(Roles and Responsibilities)
Operational and ManagementProcesses
Metrics requirements is involved
Critical Success Factors
What is driving the creation of the SMO?
What are guiding principles for the SMO?
What does the SMO need to accomplish?
What is needed for the SMO to be successful?
How will success be measured?Defining the SMO - Criteria
What is the mandate of the SMO function?
How should the SMO be funded and how should it recover its costs?
What governance bodies will be required to ratify decisions and resolve escalated issues?
What are the key processes that the SMO executes in order to exercise its mandate?
Based on the organizational construct, what job roles are required to execute the processes?
People & Skills
How does the SMO interact with other functions within the enterprise & with external providers when executing its core processes?
How should the SMO be organized in order to execute these processes in an efficient manner?
Header information: requirements is involved
Header: GTA, Discipline Name, Process Name
Process name, process no., release date, version
Author, reviser, approver
Process owner, title
2. Entry Criteria/Catalyst event
3. Included in process
4. Outside of process
7. Exit Criteria
8. Related Contract Terms and Conditions
9.Retained Records and Disposition
10. Process Flowcharts
11. Visio 2003 Document Embedding
12. Document List
15. Definitions (may be put in the process aid, if one is used)
16. Revision Control
Footer: Company Confidential, Page Number (of pages), revision number, revision dateDetailed Process Document Content
March 17, 2008
IV&V is an “insurance policy” for Project Risk
Primary Reporting to: requirements is involved
Provides Advice & Council to:
Provides Recommendations to:
Reports to, as needed:
GTA Executive Director
GTA EPMO Director
GTA Engagement Manager
Enterprise Critical Project Review PanelWho are the Key Participants of IV&V?
Standard Practices drive efficient and
Current “Pain Points”
One Size Fits All
We are considering a New Approach
Assessment > Assurance > Accountability
A Gauge of Project Risk
When available, via online self-assessment tool
Beta version of Procurement Self-Assessment Tool reviews: