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INDUSTRIAL RELATION IN MALAYSIA

UNI-LCJ FINANCE WORKSHOP, 11 TH TO 11 TH JUNE 2013. TOKYO, JAPAN PRESENTATION BY: CATHERINE JIKUNAN GENERAL SECRETARY SABAH BANKING EMPLOYEES’ UNION, SABAH, MALAYSIA. INDUSTRIAL RELATION IN MALAYSIA. Law providing basic benefits Employment Act 1955 Sabah Labour Ordinance

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INDUSTRIAL RELATION IN MALAYSIA

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  1. UNI-LCJ FINANCE WORKSHOP, 11TH TO 11TH JUNE 2013.TOKYO, JAPANPRESENTATION BY:CATHERINE JIKUNANGENERAL SECRETARYSABAH BANKING EMPLOYEES’ UNION, SABAH, MALAYSIA.

  2. INDUSTRIAL RELATION IN MALAYSIA Law providing basic benefits • Employment Act 1955 • Sabah Labour Ordinance • Sarawak Labour Ordinance • Children and young persons (employment)Act 1966 • Minimum Wage act 2012 • Weekly Holiday Act, 1950 • Pensions Act, 1980

  3. INDUSTRIAL RELATION IN MALAYSIA Laws establishing the Industrial Relation Framework • Trade Union Act 1959 • Industrial Relation Act 1967 • Public Service Tribunal Act 19 Social Security Laws • Employees Provident Fund Act 1991 • Employees Social Security Act 1969 • Workmen’s Compensation Act 1952

  4. INDUSTRIAL RELATION IN MALAYSIA Safety Laws • Factories and Machinery Act 1967 • Occupational Safety & health Act 1994 DISPUTES • Labour Department • Labour Court • Industrial Relation Department • Industrial Court • Appellate Board (Employees Social Security)

  5. Banking reform initiated following global financial crisis Financial crisis 1997 • Local Banks merged to form bigger and stronger Bank • Local banks had 38 banks, after merger only 9 • Finance Company force to merge with their parent Company i.e. the Bank • New Technologies • Non core banking business outsourced to third party • Lean and trim of workforce • Mutliskilling

  6. Banking reform initiated following global financial crisis CURRENT GLOBAL FINANCIAL CRISIS • Central Bank- Impose stricter policy • Stricter credit check • Additional charges impose i.e. Credit Card • Work processing constantly change in line with the new technology application • More merger expected • More outsource of non-core business

  7. Current situation of finance industry in malaysia • Banks continuously making huge profit • Several local Banks has been activity branching out to other ASEAN country i.e. • CIMB Bank operates in Indonesia, Thailand, Vietnam, Singapore, Hong Kong, Philippines • CIMB continue to acquire smaller banks’ in country like Philippines • MAYBANK operates in Indonesia, Thailand, Myanmar, Vietnam, Philippines, Singapore • And still looking for victims in other country MALAYSIA YET TO RACTIFY CONVENTION 87

  8. Characteristics of labour- Management relation • Recently just concluded 13th Collective Agreement with salary adjustment of 10% across the board. Collective Agreement expired 31st December 2011. • Able to settle issues at the office level without referring to the head Office of the Union. • Cordial relationship but with precaution • Most issues arises because of the Performance Management System (PMS) and Sales.

  9. Roles and challenges of sbeu ROLES • To protect members job security • To enhance and safe guard the Collective Agreement • Providing continuous training and education to all members • Recruitment • Organising • Work with other Banks Union i.e. NUBE • Work with Malaysian Trades Union Congress • Represent workers at the Industrial Court Labour Court, Social Security, Pencen Fund.

  10. Roles and challenges of sbeu CHALLENGES • Membership shrink • Trade Union Act, limiting trade union membership • Continuously redesign jobs i.e. same job function but different titles • More outsource non-core business to third party i.e. cheques collection from the ATM machine. • Engagement of Security Guard and Courier Services to perform banks’ job.

  11. Roles and challenges of sbeu • Sales, sales ,sales • Performance management System • Financial limitation • Members commitment to Union • 2nd line leaders • Men are staying away from the Union leadership.

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